Nolan Wolford
Prospect,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Caddie
TopGolf
Louisville, Kentucky
01.2023 - 05.2024
- Trained new customer service representatives on product knowledge and customer service skills.
- Ensured that customer service standards were met by providing excellent customer service skills.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Provided excellent customer service by promptly responding to guest requests and complaints in a professional manner.
Order Fulfillment Specialist
Lowes Home Improvment
Louisville, Kentucky
06.2023 - 09.2023
- Processed incoming orders accurately and efficiently.
- Assisted customers with product selection and order placement.
- Inspected all outgoing shipments for quality assurance purposes.
- Resolved customer inquiries in a prompt and professional manner.
Internship Student
Limestone Title And Escrow
Louisville, Kentucky
05.2022 - 09.2022
- Utilized problem-solving skills to resolve customer concerns quickly and efficiently.
- Gathered customer information to accurately process orders or changes to accounts.
- Performed outbound follow up calls to ensure satisfaction with products or services provided.
- Understood and followed oral and written directions.
Education
Some College (No Degree) - Business Communications
Saint Xavier / University of Kentucky
Skills
- Ability to listen and follow directions
- Teamwork and Collaboration
- Customer service expertise
- Problem-Solving
- Adaptability and Flexibility
- Effective Communication
Timeline
Order Fulfillment Specialist
Lowes Home Improvment
06.2023 - 09.2023
Caddie
TopGolf
01.2023 - 05.2024
Internship Student
Limestone Title And Escrow
05.2022 - 09.2022
Some College (No Degree) - Business Communications
Saint Xavier / University of Kentucky