Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Noland Lorenzo

Yucca Valley,CA

Summary

With a proven track record at Tri-state General Contracting, I excel in operations management and client relationship management, enhancing project delivery and customer satisfaction. My leadership significantly improved efficiency and profitability, demonstrating a strong work ethic and effective decision-making. Achieved notable success in strategic planning and vendor negotiation, driving business growth and operational excellence.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.

Developed key operational and managerial skills in fast-paced business environment, seeking to transition into new field. Strong problem-solving and decision-making abilities, with focus on optimizing processes and driving efficiency. Ready to bring fresh perspective and transferable skills to new career path.

Overview

11
11
years of professional experience

Work History

Owner/Operator

A&A Builders Commercial and Residential Specialist
01.2020 - 12.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Implemented sustainable practices, reducing environmental impact.

Superintendant/project Manager

Tri-state General Contracting
01.2019 - 12.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • COMPLETED Safeway distribution center in sand island, Hi (first project with Maurice Garcia) start to finish,
  • COMPLETED Safeway build out in Hawaii Kai, Hi. With James McCormick
  • COMPLETED Walmart eye center demolition and renovation along with minor subcontract work
  • Obtained my - walmart project management certification, on the job, while running the walmart Kapolei, Hi, eye center demo and renovation.

Superintendent to Vice President

Visionary General Contracting
01.2013 - 12.2019
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Collaborated with architects, engineers, and contractors to achieve seamless project execution.
  • Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Built storefront from ground up. MAC, Locitaine, SEES candy, Lapearla, Escada, 45 RPM, Surf Jack Hotel...Also managed and ran crews to build out common areas in Ala moana mall, Kamakana Ali'i mall, and International Marketplace in Waikiki,


Education

Psychology

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Sales negotiation
  • Operations oversight
  • Inventory management
  • Strategic planning
  • Performance analysis
  • Client relationship management
  • Business operations management
  • Recruiting and hiring
  • Risk management
  • Cost management
  • Vendor negotiation
  • Cashflow management
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Preventative maintenance
  • Customer-oriented
  • Equipment operation
  • Schedule management
  • Materials transport
  • Hazardous materials handling
  • Logistics planning
  • Delivery scheduling
  • Time management
  • Mechanical tools
  • Attention to detail
  • Verbal and written communication
  • Heavy lifting
  • Basic maintenance
  • Equipment maintenance
  • Trained in [state] safety regulations

Accomplishments

  • Safely operated numerous tons of articulated dump trucks around highly congested construction sites.
  • Achieved success by completing multiple jobs with accuracy and efficiency.
  • Collaborated with team of 50+ in the development of multiple commercial build projects.
  • Supervised team of over 50+ staff members.
  • Achieved project management certification with commercial client contracts- such as Walmart, Safeway, and CVS


Languages

English
Native or Bilingual

Timeline

Owner/Operator

A&A Builders Commercial and Residential Specialist
01.2020 - 12.2023

Superintendant/project Manager

Tri-state General Contracting
01.2019 - 12.2021

Superintendent to Vice President

Visionary General Contracting
01.2013 - 12.2019

Psychology

University of Hawaii At Manoa

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Noland Lorenzo