Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Zipline Guide
Mega Caverns
08.2021 - Current
Customized tours based on individual guest needs or preferences, enhancing their overall experience with personalized attention.
Collaborated with team members to create memorable experiences for guests, resulting in positive reviews and repeat business.
Ensured optimal safety for guests by conducting pre-zipline equipment checks and providing clear instructions.
Provided exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
Certified Lifeguard
Kentucky Kingdom And Hurricane Bay
04.2018 - 09.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
Supported fellow lifeguards during high-traffic periods by providing additional supervision or assistance as needed.