Summary
Overview
Work History
Education
Skills
Timeline
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Nolan J. Henry

Menomonee Falls,WI

Summary

Finance undergraduate at the University of Wisconsin-La Crosse, pursuing a Bachelor of Science in Finance with a Certified Financial Planning track and an Accountancy minor. Experienced in customer service operations, providing customers with enjoyable experiences regularly. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills, while committed to leveraging these qualities to drive success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Golf Operations Assistant

Wanaki Golf Course
05.2024 - Current
  • Continuously improved personal knowledge of golf products and services to provide expert advice to customers seeking assistance in making informed purchases during or before their tee time.
  • Ensured accurate record-keeping for player reservations, memberships, and other transactions utilizing the golf software system and over-the-phone communication.
  • Assisted with managing daily operations, ensuring smooth coordination between staff members, players, and course maintenance crews.

Outside Operations Assistant

Kettle Hills Golf Course
04.2022 - 10.2023


  • Provided exceptional customer service by assisting golfers with bags, carts, and general inquiries to ensure a seamless golfing experience
  • Supported tournament preparation and execution, including setting up signage, staging carts, and coordinating with staff
  • Maintained and organized golf cart fleet, ensuring carts were clean, charged, and properly staged for guests


Golf Course Attendant

The Preserve at Silver Spring
04.2021 - 11.2022
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Aided in the organization and set up of on-course events, ensuring a smooth and enjoyable experience for all customers

Education

Bachelor of Science - Finance With A Certified Finanical Planning Track

University of Wisconsin, La Crosse
La Crosse, WI
05-2027

High School Diploma -

Hamilton High School
Sussex, WI
06-2023

Skills

  • Responsible Team Leader
  • Clear Communication skills
  • Effective time management
  • Proactive customer service
  • Self-starter with commitment and Discipline
  • Analytical thinker with problem-solving capabilities

Timeline

Golf Operations Assistant

Wanaki Golf Course
05.2024 - Current

Outside Operations Assistant

Kettle Hills Golf Course
04.2022 - 10.2023

Golf Course Attendant

The Preserve at Silver Spring
04.2021 - 11.2022

Bachelor of Science - Finance With A Certified Finanical Planning Track

University of Wisconsin, La Crosse

High School Diploma -

Hamilton High School