Nolan 'Trey' Reeves

Forfeiture Assistant

Crum & Forster

Houston, Texas

07.2004 - 10.2023

Assisted in the preparation of reports, presentations and correspondence.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Provided administrative support to senior management team.
Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Greeted visitors, clients and guests in a professional manner.
Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
Coordinated special projects as assigned by management staff.
Entered data into databases accurately and efficiently.
Generated weekly progress reports summarizing tasks completed during the week.
Scanned documents using high-speed scanners for digital archiving purposes.
Archived confidential material securely following established procedures.
Gathered and sorted data for reports and files.
Used filing systems to improve document management and organization.
Handled confidential information with discretion and integrity.
Maintained positive working relationship with fellow staff and management.
Maintained front desk to provide positive first impression.
Assisted organizational efforts by filing, entering data and answering phones.
Received and distributed mail, letters and packages.
Handled incoming calls and directed callers to appropriate department or employee.
Answered phones and routed voicemails to respective employees.
Broke down boxes for garbage and recycling.
Assisted with set up for social events and food deliveries.
Monitored office services mailbox for business support needs and requests.
Offered reception coverage to relieve staff during absences or breaks.
Encouraged and improved cross-department internal communication.
Developed positive relationships with internal customers through effective communication techniques.