Nolvia Martinez
Orange
Summary
Detail-oriented Bank Teller with strong cash handling and transaction processing skills. Proven ability to maintain composure in high-pressure situations while delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Bank Teller
First Financial Bank
Orange
08.2024 - Current
- Processed customer transactions with accuracy and efficiency, enhancing overall customer satisfaction at First Financial Bank.
- Assisted customers with account inquiries and product information effectively.
- Balanced cash drawer daily, ensuring accuracy and compliance with bank policies.
- Maintained knowledge of banking products to provide tailored recommendations to clients.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cashed customer checks while verifying identification and account balances, ensuring compliance with bank policies.
- Served high volume of customers during peak shifts, maintaining composure and professionalism in fast-paced environments.
- Recorded transactions accurately in computer system and provided customers with receipts.
Bartender
Riverside Grille
Beaumont
10.2023 - 09.2024
- Delivered exceptional customer service in high-volume bar setting, enhancing guest satisfaction.
- Prepared a variety of cocktails and beverages for customers.
- Trained new bartenders on standard procedures and drink preparation, ensuring consistency in service quality.
- Maintained cleanliness and organization of the bar area.
- Processed customer payments accurately and efficiently, minimizing transaction errors and enhancing payment experience.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
High School Diploma -
Bridge City High School
1031 W Round Bunch Rd, Bridge City, TX 77611 05-2022
Skills
- Transaction processing
- Cash handling
- Point of Sale operation
- Balance transfers
- Signature verification
- Banking product knowledge
- Customer account management
- Customer relationship management
- Currency packaging
- Data entry
- Numeric order
- Multitasking and organization
- Phone etiquette
Timeline
Bank Teller
First Financial Bank
08.2024 - Current
Bartender
Riverside Grille
10.2023 - 09.2024
High School Diploma -
Bridge City High School