Noman Ajaz
Irving,TX
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced Leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Line Service Technician
Business Jet Center, Dallas Love Field
12.2025 - Current
- Executed ground support equipment functions, guaranteeing timely servicing and swift turnaround of aircraft.
- Conducted pre-flight inspections to verify equipment functionality and safety compliance.
- Coordinated fueling operations, maintaining adherence to safety protocols and regulations.
Airside Experience Specialist/Line Service Technician
Signature Aviation
12.2024 - 11.2025
- Developed and implemented customer service strategies to enhance client satisfaction and loyalty.
- Trained new staff on operational protocols and best practices in customer interactions.
- Collaborated with cross-functional teams to streamline processes, increasing efficiency in operations.
- Managed customer inquiries and resolved issues, ensuring timely responses and follow-ups.
- Operated ground support equipment, ensuring timely aircraft servicing and turnaround.
Ramp Agent
UPS DFW Airport
02.2021 - 01.2025
- Loaded and unloaded cargo from aircraft, ensuring compliance with safety protocols.
- Operated ground support equipment for efficient aircraft servicing and baggage handling.
- Conducted pre-flight inspections on equipment to maintain operational readiness and safety standards.
- Coordinated with team members to streamline ramp operations, enhancing workflow efficiency.
- Trained new personnel on safety procedures and operational protocols to ensure team competency.
Service Technician
Quality Biomedical
08.2023 - 12.2023
- Diagnosed and repaired medical equipment to ensure optimal functionality.
- Conducted preventive maintenance on various biomedical devices to enhance reliability.
- Collaborated with healthcare staff to troubleshoot equipment issues efficiently.
- Managed inventory of biomedical supplies, ensuring availability for repairs and maintenance.
Sales Associate
Smoke and Vape DZ
04.2022 - 07.2023
- Provided exceptional customer service, building rapport with clients and enhancing overall shopping experience.
- Assisted in inventory management, ensuring stock levels met customer demands efficiently.
- Educated customers on product features and benefits, driving informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Collaborated with team members to optimize store layout and merchandise displays for maximum visibility.
Shift Manager
Chick-Fil-A
06.2017 - 12.2020
- Supervised daily operations to ensure optimal workflow and customer satisfaction
- Trained and mentored team members on service protocols and operational standards
- Implemented inventory management practices to maintain stock levels and reduce waste
- Coordinated staff schedules to enhance productivity during peak hours
- Developed training materials to improve employee onboarding and performance
- Resolved customer complaints efficiently, fostering positive dining experiences
- Analyzed sales data to identify trends and inform staffing decisions
- Facilitated team meetings focused on improving service quality and operational efficiency
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Bachelor of Science - Information Tech
Western Governors University
Salt Lake City, UT01-2026
Associates of Science Degree - General Studies
NorthLake College
Irving, TX06.2023
High School Diploma -
MacArthur High
Irving, TX05.2017
Skills
- Team Player
- Problem Solving
- Quick Learner
- Learning Strategies
- Multilingual
- Adaptable to change
- Microsoft Office
- Social Media
- Working under pressure
- Good Knowledge of Tech
- Leadership & Management
- Cash Handling
- Customer Service
- Aircraft marshalling
- Aircraft fueling
- Ramp safety awareness
- Flight line operations
- Hand tool proficiency
- Fuel quality control
- Fire prevention techniques
- Airport safety regulations
- Equipment inspection
- Weather monitoring
- Refueling truck operation
- Airfield security procedures
- Aviation communication protocols
- Diagnostic testing
- Great mechanical aptitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Reliability
- Active listening
- Creative thinking
- Effective communication
- Heavy lifting
- Adaptability and flexibility
- Relationship building
- Safety procedures
- Technical understanding
- Troubleshooting
Certification
- The Bits and Bytes of Computer Networking February 2023 to Present Coursera/Google certificate
- Technical Support Fundamentals Coursera/Google Certificate For Network Engineering February 2023 to Present
LANGUAGES
English
Urdu
Punjabi
Hindi
Timeline
Line Service Technician
Business Jet Center, Dallas Love Field
12.2025 - Current
Airside Experience Specialist/Line Service Technician
Signature Aviation
12.2024 - 11.2025
Service Technician
Quality Biomedical
08.2023 - 12.2023
Sales Associate
Smoke and Vape DZ
04.2022 - 07.2023
Ramp Agent
UPS DFW Airport
02.2021 - 01.2025
Shift Manager
Chick-Fil-A
06.2017 - 12.2020
Bachelor of Science - Information Tech
Western Governors University
Associates of Science Degree - General Studies
NorthLake College
High School Diploma -
MacArthur High