Noman Anis
Romeoville,IL
Summary
SUMMARY OF PROFESSIONAL QUALIFICATIONS Experienced associate with expertise in retail and healthcare setting Extensive background in staff recruitment Staff training and development Superb written and oral communication skills Organizational skills Worked as Cashier in a large retail conglomerate highly skilled in providing behind the counter services to retail customers in depth knowledge of operating cash registers and adding machines Hands on experience in balancing cash drawer and receipts Able to perform clerical tasks effectively Ability to work in a detail oriented manner Extensive knowledge of pharmacological terminology Great attention to detail and carefulness Exceptional organizational and interpersonal skills Outstanding customer service orientation Adept at verifying the prescription and setting the price based on insurance information Expert in mathematical calculations Proven ability to follow written instructions and specific directions Working knowledge of the procedures and standards used in labeling and dispensing medication Conversant with identifying and analyzing problems and finding solutions Profound ability to multitask in a fast paced environment Strong ability to work in a team environment Hands on experience in using syringes and managing other compounding activities Flexibility in managing schedules
Overview
13
13
years of professional experience
Work History
Medication Reconciliation Technician
Edward Elmhurst Health
Naperville, IL
01.2016 - 01.2023
- Compiled customer demographic, allergy and medical history background and reconciled medications during admission process.
- Updated demographics, allergies and new medications in Epic hospital server.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Verified fill history with retail, VA, mail-order and out of state pharmacies.
- Managed nursing home medication lists and spoke with charge nurse and patient family's to verify and compile most accurate medication list.
- Worked with Emergency room staff and personnel
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Hands on experience in the IV room and filled Pyxis stations throughout the hospital.
Direct Sales Representative
Nrg/Green Mountain Energy
Chicago, IL
01.2015 - 01.2016
- Provided assistance and energy solutions cold calling and advertising referrals. Educated customers about energy savings and benefits
- Wrote sales proposals, set up contracts and finalized deals and worked on Insurance claims/ claims/ prior authorizations.
- Discussed service levels with customers and potential upgrades.
- Demonstrated product features to align with customer needs.
- Identified customer needs by asking questions and advising on best solutions.
- Submitted sales reports after every sale to supervisors.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Maintain and generate sales closing ratio and build client relationships.
- Reduced process lags by training employees on best practices and protocols.
Certified Pharmacy Technician
Walmart/Walmart Pharmacy
Romeoville, IL
01.2011 - 01.2016
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Prepared pricing and instruction labels for placement on prescriptions.
- Verified and filled medications for up to 60 patients per day, maintaining 100% accuracy.
Inventory Manager
Sams Store
, IL
12.2010 - 12.2011
- Processed online orders for overseas supplies.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Monitored inventories on computer to generate accurate reports.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Led team of inventory employees to receive and record new stock.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Identified opportunities to reduce cost and improve productivity.
- Conducted periodic reviews of suppliers based on performance and adherence to contracts.
Manager
J-Bees
12.2009 - 12.2011
- Responsible for all aspects of program management, sales, staffing
- Responsible for recruiting, orienting, training and supervising staff
- Oversight of all aspects of staff performance
- Leadership in the setting and achieving organizational goals in sales
- Sam’s stores
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Created training modules and documentation to train staff.
Education
High School Diploma -
Glenbard East High School, College of DuPage
01.2010
NHA) National Health Association certification (certified pharmacy technician) -
Rasmussen College
department of financial -
Illinois Department
Some College (No Degree) - Nursing
Rasmussen College
Romeoville, ILSkills
- Microsoft office
- Medical Records Management
- Regulatory Compliance
- Employee Training
- Customer Service
- Patient Education and Counseling
- Quality Assurance and Control
- Relationship Building
- Detail-Oriented
- Pyxis Med Station
- Medication Documentation
- FDA Drug Safety Guidelines
- Staff Leadership
- Attention to Detail
- Resolving Complaints
- Inventory Management
Affiliations
J-bees – Retail clothing gear
Sam’s stores – online store
Walmart
Walmart pharmacy
Edward Elmhurst Health
NRG//Green Mountain Energy
Languages
Timeline
Medication Reconciliation Technician
Edward Elmhurst Health
01.2016 - 01.2023
Direct Sales Representative
Nrg/Green Mountain Energy
01.2015 - 01.2016
Certified Pharmacy Technician
Walmart/Walmart Pharmacy
01.2011 - 01.2016
Inventory Manager
Sams Store
12.2010 - 12.2011
Manager
J-Bees
12.2009 - 12.2011
High School Diploma -
Glenbard East High School, College of DuPage
NHA) National Health Association certification (certified pharmacy technician) -
Rasmussen College
department of financial -
Illinois Department
Some College (No Degree) - Nursing
Rasmussen College
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