Nomi Dagva

I quickly responded to customer feedback and suggestions to improve the website and user experience. I developed an online store to make it easier for customers to browse and purchase products. I managed customer orders by carefully packaging items with the correct documentation for direct shipping, or by forwarding them to manufacturers or third-party distributors. I also kept the online storefront updated by regularly uploading clear and attractive photos, videos, and product information to ensure a smooth and engaging shopping experience.

As a service leader, I lead and support the team to ensure smooth daily operations and excellent customer service. I handle guest requests, manage staff schedules, and monitor service quality and hygiene standards. I train new staff, assist with inventory, and ensure food safety compliance. I also analyze customer feedback to improve service and support tasks like menu planning and supply ordering.