Nomin Batkhuu
Arlington,USA
Summary
Adept at developing effective strategies to achieve desired outcomes and working collaboratively with team members. Possesses excellent problem-solving abilities and a passion for helping others. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
17
17
years of professional experience
Work History
Sales Intern
Tushig Group
06.2007 - 09.2007
- Managed customer accounts and customer relationships.
- Developed strong customer service skills by responding to inquiries and resolving customer complaints on time.
- Supported the sales team with the preparation of presentations and proposals for client meetings—sessions conducted by senior management and the services.
- Gained knowledge of the company's products and services by attending product training sessions conducted by senior management.
Intern for Assistant Manager
Wingo's LLC
- Implemented strategies for increasing efficiency within the workplace environment.
- Evaluated performance of staff members in order to identify areas for improvement.
- Managed inventory control processes including ordering, stocking, and tracking products.
- Coordinated daily operations of the store ensuring smooth flow of activities.
- Utilized problem-solving techniques to resolve conflicts between employees.
- Demonstrated excellent communication and interpersonal skills when dealing with customers and staff.
Sales & Project Manager / 3D Designer
Woodbridge Kitchen & Bath
10.2023 - 05.2024
- Led cross-functional teams to deliver kitchen and bath projects on time and within budget.
- Developed and maintained project schedules using Microsoft Project for efficient workflow management.
- Collaborated with clients to define project scope, objectives, and success criteria for tailored solutions.
- Implemented process improvements that enhanced customer satisfaction and streamlined operations.
- Managed vendor relationships to secure quality materials while optimizing cost efficiency in procurement processes.
- Analyzed project performance data to identify trends and inform strategic planning decisions for future initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored project performance to identify areas of improvement and make adjustments.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Education
Master of Business Administration (M.B.A.) - Business Economics
Bay Atlantic University
Washington, DC05.2023
Bachelor of Science (B.S.) - Biblical Studies
Virginia Christian University
Virginia01.2019
Bachelor of Science (B.S.) - International Trade International
Otgontenger University
Mongolia06-2008
Skills
- Time Management
- Problem-solving
- Interpersonal Skills
- Work ethic
- MS Office
- Communication
- Attention to details
- Creativity
- Professional demeanor
- Customer relationship management (CRM)
Timeline
Sales & Project Manager / 3D Designer
Woodbridge Kitchen & Bath
10.2023 - 05.2024
Sales Intern
Tushig Group
06.2007 - 09.2007
Intern for Assistant Manager
Wingo's LLC
Bachelor of Science (B.S.) - Biblical Studies
Virginia Christian University
Master of Business Administration (M.B.A.) - Business Economics
Bay Atlantic University
Bachelor of Science (B.S.) - International Trade International
Otgontenger University