Nomore Chikwiri
Kwekwe
Overview
2
2
years of professional experience
Work History
ICT Support Technician
Sable Chemicals Industries Ltd
02.2023 - Current
- Developed and implemented maintenance procedures, monitor systems health, and troubleshoot reported errors and alarms
- Active Directory (Manage user accounts, permissions, and access rights in accordance with organizational policies.)
- Configured and managed server infrastructure, including Domain Controller, Backup Server, Database Servers, File Server, and DHCP Server
- Installed, configured, and troubleshooted computer systems, servers, and network equipment
- Network configuration, maintenance, and support (Switching and Routing.)
- Ensuring that relevant data backups are performed properly, recorded, and kept safely
- Security software configuration and support (Sophos)
- Antivirus installation, maintenance, and support (Kaspersky & Sophos)
- Helpdesk maintenance and support
- ICT equipment inventory management
- Trained users to ensure optimal utilization of ICT resources
Timeline
ICT Support Technician
Sable Chemicals Industries Ltd
02.2023 - Current