Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Margie Doggett

Chapel Hill,NC

Summary

Dynamic leader with extensive experience at global organizations. Skilled at implementing and adapting technology solutions to enhance operational efficiency, knowledge management, and data-driven decision-making. Proven expertise in Workday systems administration and team leadership, successfully implementing cost-effective tools to meet business needs. Recognized for creative problem-solving and fostering collaboration across diverse, global teams.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Director, Corporate Business Applications

IPAS
Chapel Hill, USA
06.2022 - Current
  • Lead the team providing technology support for 500 staff in 17 countries.
  • Identify, implement, and maintain cost-effective tools that allow staff to work efficiently and effectively.
  • Set strategic direction for IT infrastructure and cybersecurity in coordination with the external managed service provider.
  • Oversee knowledge architecture solutions that include Power BI, Microsoft Dynamics CRM, Workday, SharePoint, Teams, Zoom, Adobe Sign, and OneDrive.
  • Systems Admin experience in Workday FIN and HCM, including, but not limited to, time tracking, recruiting, absence, procurement, and expenses.
  • Led implementation of Adaptive for budget planning and forecasting.

Senior Manager, Corporate Business Applications

IPAS
Chapel Hill, USA
07.2020 - 06.2022
  • Lead the team providing content management and data visualization support for 450 staff in 15 countries.
  • Seek out, implement, and maintain cost-effective tools that allow staff to work efficiently and effectively.
  • Coordinate skills-building for staff on technologies critical for a diverse, remote workforce, including the development of written and video documentation in addition to on-demand in-person and virtual technical assistance for individuals and groups.
  • Set strategic direction for IT in coordination with the external managed service provider.
  • Promote Business Applications Management (BAM!) and provide technical assistance through regular communications and training.
  • Oversee knowledge architecture solutions that include Power BI, Microsoft Dynamics CRM, Workday, SharePoint, Teams, Zoom, DocuSign, and OneDrive.

Application Manager, Information Technology Solutions

IPAS
Chapel Hill, USA
01.2016 - 07.2020
  • Led the team that maintained Ipas information assets to optimize organizational effectiveness internally and externally through the intranet and the Web.
  • Implemented and oversaw metrics based on Monitoring & Evaluation data collection and analytics through collaboration between Development, Finance, and IT, developing popular dashboards to showcase key data for better and more proactive decision-making.
  • Updated the SharePoint environment with modern design and the launch of PowerApps, streamlining the business process for organizational forms and workflows.
  • Developed strategic vision for the unit, leading the identification and implementation of innovative solutions to technological and knowledge-sharing challenges.
  • Effectively promoted solutions to ensure full-scale participation at all levels across the global organization.

Information Architect, Information Technology Solutions

IPAS
Chapel Hill, USA
01.2013 - 01.2016
  • Maintained and updated corporate intranet hosted in SharePoint O365 environment.
  • Led two successful SharePoint upgrades: SharePoint 2010 to 2013, and on prem environment to O365.
  • Customized out-of-the-box SharePoint solutions to address business needs.
  • Developed and maintained relationships with all departments in the organization to promote SharePoint best practices and encourage effective implementation of the tool.
  • Provided training support and developed written and video training documentation for staff on SharePoint features and associated technologies, including Teams, Zoom, DocuSign, Yammer, and OneDrive.

Associate Director, Knowledge Services

FHI 360
Research Triangle Park, USA
01.2010 - 01.2013
  • Company Overview: FHI 360 is an international NGO with offices in 35 countries and over 2000 staff.
  • Along with ongoing responsibility for library services duties, coordinated with the Knowledge Services Director on the design, deployment, and promotion of the knowledge management strategy at FHI 360.
  • Developed SharePoint sites and features as the primary vehicle for organizational collaboration and knowledge sharing.
  • Developed and maintained the enterprise taxonomy.

Associate Director, Library Services

FHI 360
Research Triangle Park, USA
01.2006 - 01.2010
  • Managed library staff and directed information dissemination efforts.
  • Developed and maintained the library intranet site.
  • Maintained InMagic Genie library software.
  • Conducted training sessions in the use of information systems.
  • Assisted with the evaluation, selection, and implementation of software, such as the open source bibliographic database used in the Clearinghouse on Male Circumcision for HIV Prevention developed with WHO/UNAIDS (www.malecircumcision.org).
  • Coordinated copyright compliance, including reprint permissions.

Senior Library Systems Coordinator

FHI 360
Research Triangle Park, USA
01.1996 - 01.2006
  • Planned and coordinated the selection and launch of a new library automation system, InMagic's DB/Textworks.
  • Introduced the library’s intranet site, the first intranet site for the organization.
  • Designed and conducted training sessions on library software and related technology.
  • Wrote and published the library's newsletter.

Reference Librarian

DUKE UNIVERSITY MEDICAL CENTER LIBRARY
Durham, USA
01.1993 - 01.1996
  • At DUMC, I served in several roles, including Internet Resources Coordinator, Webmaster, and Reference Librarian.

Education

Master of Library & Information Science (MILS) -

University of North Carolina
Chapel Hill

Bachelors - Journalism and French

University of North Carolina
Chapel Hill

Skills

  • Creative problem-solving
  • Emotional intelligence
  • Knowledge management
  • Project management
  • Team leadership
  • Workday systems administration

Certification

Workday Pro HCM Core Certification, September 2024

Project Management Professional (PMP), expires May 2027. Credential ID: 3008343

References

References available upon request.

Timeline

Director, Corporate Business Applications

IPAS
06.2022 - Current

Senior Manager, Corporate Business Applications

IPAS
07.2020 - 06.2022

Application Manager, Information Technology Solutions

IPAS
01.2016 - 07.2020

Information Architect, Information Technology Solutions

IPAS
01.2013 - 01.2016

Associate Director, Knowledge Services

FHI 360
01.2010 - 01.2013

Associate Director, Library Services

FHI 360
01.2006 - 01.2010

Senior Library Systems Coordinator

FHI 360
01.1996 - 01.2006

Reference Librarian

DUKE UNIVERSITY MEDICAL CENTER LIBRARY
01.1993 - 01.1996

Master of Library & Information Science (MILS) -

University of North Carolina

Bachelors - Journalism and French

University of North Carolina

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