NONA BRYANT
Grand Prairie,TX
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
30
30
years of professional experience
Work History
Driver
Kids on wheelz
09.2022 - 05.2023
- Safely transporting children to and from school.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Executive Administrative Assistant
Fast track specialist
04.2019 - 01.2023
- Managed client data base
- Data entry, processing of all paperwork, created client files, maintain client files, supervised other employees
- Inbound and outbound calls.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Concierge
Stratton Amenities
10.2017 - 04.2019
- Monitor the building, assist residence, log and store packages, answer phone, secure the building, create reservations
- Superior interpersonal and communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained accurate and up-to-date records of guest information.
Client Support Specialist
Image Technology
01.2017 - 06.2017
- Provide help desk support to user of the software
- Answers questions about features and resolves use problems
- Documents all issues and questions to the appropriate client representative.
- Interacted with team members across departments to research and resolve customer issues.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Used [Software] to prepare and submit database statistics, graphs and charts to accurately track financial movements.
Concierge
Worth Ross Management
08.2014 - 08.2016
- Monitor the building, assist residence, log and store packages, answer phone, secure the building, create reservations
- Superior interpersonal and communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Developed relationships with local businesses to secure discounts and special offers for guests.
Front Desk Agent
Le Meridien by the Galleria
04.2011 - 08.2014
- Answer incoming calls, dispatch, mail services, direct calls to guest, prebook guest into room, collect credit card deposits
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Housekeeping/Ays
Newport Beach Marriott Hotel/ Spa
11.2006 - 10.2007
- Maintain cleanliness of rooms, Guest services, Perform general office duties, Transferring and Dispatch of incoming calls, performed billing to guest accounts, established new accounts
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Home Manager
Coleman Household
01.2002 - 11.2006
- Direct the operations and organization of the household, Responsible for providing educational Services, Maintained a clean environment, Bookkeeping
Leasing Agent
Wilson Properties
09.1993 - 01.2002
- Interview potential tenants, Directed property tours, Approved accounts, Listened to tenant concerns, Headed communications with maintenance crew Aided in collections of delinquent payments
Education
Certifcate - Medical Assisting
NorthWest College
West Covina, CA2000
Diploma -
Gardena High School North
Gardena, CA1990
Skills
- Desktop Support
- Help Desk
- Operating Systems
- Technical Support
- English
- Troubleshooting
- Customer service
- LAN
- Microsoft Windows
- Computer literacy
- Front Desk
- Computer Networking
- Property Leasing
- Microsoft Windows Server
- Driving
- Passenger Assistance
Timeline
Driver
Kids on wheelz
09.2022 - 05.2023
Executive Administrative Assistant
Fast track specialist
04.2019 - 01.2023
Concierge
Stratton Amenities
10.2017 - 04.2019
Client Support Specialist
Image Technology
01.2017 - 06.2017
Concierge
Worth Ross Management
08.2014 - 08.2016
Front Desk Agent
Le Meridien by the Galleria
04.2011 - 08.2014
Housekeeping/Ays
Newport Beach Marriott Hotel/ Spa
11.2006 - 10.2007
Home Manager
Coleman Household
01.2002 - 11.2006
Leasing Agent
Wilson Properties
09.1993 - 01.2002
Certifcate - Medical Assisting
NorthWest College
Diploma -
Gardena High School North
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