Nona Lewis

Assess, evaluate, and provides social services to individuals and families in need. Interpreting program rules, assessing client needs, and connecting them with appropriate resources to promote self-sufficiency and well-being. Monitors program participation and ensures compliance with regulations.

• Transcribe audio recordings for internal investigations using the express scribe software.
• Organize and maintain an accurate filing system for investigative statements, documents related to incidents and/or accident reports, and other police related correspondence in addition to faxing and copying documents.
• Sorted information that needed to be keyed into the database for electronic storage, maintain the security and integrity of database, keep up with records retention and destruction of documents on a yearly basis as per the State of Louisiana.
• Assists general public to obtain police related information via phone or in person.
• Accept payments via (cash, check, or money order for accident and incident reports.
• Answer phones and if needed, take a message and/or transfer call to the appropriate staff member.
• Managed electronic and physical records for law enforcement documentation and case management.
• Ensured compliance with data entry standards, enhancing accuracy of police reports and records.
• Developed efficient filing systems to improve accessibility of critical information for officers.
• Collaborated with law enforcement personnel to streamline document processing workflows.
• Assisted with typing, data entry, and answering incoming calls as required.
• Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
• Followed established policies and procedures to maintain compliance with regulations.
• Updated records with new information.
• Enhanced accuracy in data entry tasks by consistently adhering to quality control measures and promptly addressing errors.