NONA R. WILLIAMS
Sebastian,FL
Summary
Legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.
Overview
2026
2026
years of professional experience
Work History
Client Solution Specialist, Sr, Officer
PNC Private Bank
01.2018 - Current
- Analyzed client needs to offer tailored software solutions and improve user experience.
- Resolved technical issues promptly, ensuring minimal disruption to client operations and satisfaction levels.
- Maintained up-to-date knowledge of industry trends and emerging technologies to provide informed solutions.
- Provided ongoing support to clients post-implementation, fostering long-term relationships and trust in services offered.
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
Paralegal/Legal Assistant
Studenberg Law, P.A.
01.2013 - 01.2018
- Prepare full, summary, testate and intestate probate pleadings.
- Trust Administration and required documentation.
- Preparation and administration of Guardianships.
- E-Filing, calculation, and computation of deadlines for Probate, Guardianship and Trust Administration
- Scheduled hearings and coordination of calendars with council.
Front Desk Coordinator
Volk Law Offices
01.2012
- Initial intake of potential client information for determination of case type and matter.
- Run conflict check and summarize details of case for initial consultation with client.
- Calendar attorney appointments for clients, seminars, lunches, networking events and conference room.
- Retrieval and delivery of voice messages and document client date file.
- Month end retrieval of billing records from office machines and computation into excel for client billing.
Paralegel
Department of Children and Family Services
2011 - 2012
- Conducted legal research to support case preparation and ensure compliance with regulations.
- Assisted attorneys in drafting legal documents, including briefs, motions, and contracts.
- Managed case files and maintained organized documentation for efficient retrieval and review.
- Reviewed and summarized depositions, pleadings, and other legal materials for attorney reference.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Paralegal
Stewart, Evans, Stewart & Emmons, P.A.
01.2010
- Draft pleadings for probate, foreclosure defense, civil defense, and property liens.
- Consulted with Court personnel, process servers and opposing counsel on deadlines and coordination of calendar.
- Communication with clients regarding case status, procedures, and process.
- Organized and processed invoices per case and code for Accounts Receivable/Payable.
Education
Liberal Arts
Wichita State University
Skills
- Results-oriented paralegal
- Experienced in legal procedures
- Simplifying legal concepts for clients
- Strong organizational skills
- Proficient in customer service and banking processes
- Supportive interpersonal skills
- Critical thinking
- Diligent and trustworthy
- Collaborative teamwork
- Computer skills
- Active listening
Timeline
Client Solution Specialist, Sr, Officer
PNC Private Bank
01.2018 - Current
Paralegal/Legal Assistant
Studenberg Law, P.A.
01.2013 - 01.2018
Front Desk Coordinator
Volk Law Offices
01.2012
Paralegal
Stewart, Evans, Stewart & Emmons, P.A.
01.2010
Paralegel
Department of Children and Family Services
2011 - 2012
Liberal Arts
Wichita State University