Well-qualified Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
Work History
Human Resources Specialist
United States Army Reserve Command
05.2019 - 07.2020
Task: Supervised and trained four personnel on administrative functions of all CCJ4 operations and organizational tasks while enforcing 100% federal policies and procedures
Action:
Standardized office structures and processes to promote collaboration and increased performance
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Created, prepared and delivered reports to various departments
Prepared agendas and took notes at meetings to archive proceedings
Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
Screened visitors and issued badges to maintain safety and security
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
Result: Achieved 100% qualifications of personnel and maximum productivity levels.
Owner
Vet2Vet Cleaning Services Company LLC
04.2017 - 05.2019
Task: Managed day-to-day business operations
Action:
Established and implemented key internal functions resulting in 50% increase in overall efficiency
Managed day-to-day business operations, resulting in 30% increase in client satisfaction ratings
Conducted statistical analyses to gather data for operational and forecast team needs, resulting in 20% reduction in operating costs
Trained and motivated employees to perform daily business functions, resulting in 40% increase in employee productivity
Introduced new methods, practices, and systems to reduce turnaround time by 35%
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization, resulting in 75% increase in staffing efficiency
Consulted with customers to assess needs and propose optimal solutions, resulting in 15% increase in customer satisfaction ratings
Prepared bank deposits and handled business sales, returns, and transaction reports, resulting in 100% accuracy rate in financial transactions.
Result: Achieved organizational objectives and established high-performance company culture.
Recruiting Coordinator
Blue Cross Blue Shield Of New Jersey
01.2017 - 04.2017
Task: Worked with recruiting teams and human resources representatives to accomplish hiring objectives
Action:
Scheduled interviews, conducted reference and background checks, updated applicant tracking system, prepared employment and benefits enrollment paperwork for new hires
Verified applicant references and employment details
Scheduled and conducted 40 interviews each week
Supported programs by preparing worksheets, gathering communication materials and coordinating meetings
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
Human Resource Specialist at United States Army Reserve Command - 321st Sustainment BrigadeHuman Resource Specialist at United States Army Reserve Command - 321st Sustainment Brigade