Nonde Mbao
Alexandria,US
Summary
Social Worker with 9+ years of experience in successfully managing community-based programs, specializing in fostering supportive environments and enhancing program efficiency. Utilizes empathy and perceptiveness to build professional relationships and facilitate effective communication, driving impactful social change. Committed to advocating for client resources and employing innovative strategies to achieve positive outcomes, with a focus on teamwork and conflict resolution.
Overview
12
12
years of professional experience
Work History
Geriatric Nursing Assistant
Complete Care Hyattsville
11.2022 - 07.2023
- Monitored vital signs, promptly reporting any concerning changes to appropriate medical professionals.
- Managed incontinence needs with dignity and respect, maintaining patient privacy throughout the process.
- Improved patient comfort by providing compassionate and attentive care during daily activities.
- Attended continuing education workshops on geriatric nursing best practices, staying up-to-date on latest research findings in the field.
- Maintained a clean and safe environment for patients, performing regular room checks and sanitation procedures.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
Parenting Facilitator
PACT Zambia
03.2020 - 08.2021
- Facilitated conflict resolution, enhancing group dynamics and collaboration
- Encouraged mutual support among clients, building a strong community network
- Streamlined resource mobilization and meeting schedules, enhancing program efficiency and participant engagement in support groups
- Developed creative strategies to facilitate discussions, ensuring active participation and guiding conversations towards constructive outcomes
- Implemented structured training protocols to interact effectively with clients from varied backgrounds, enhancing overall program impact
- Facilitated weekly health sessions for adolescents and parents, fostering supportive environments and enhancing group dynamics through conflict resolution
Community Facilitator
Child Fund Zambia
08.2016 - 08.2018
- To ensure project goals are met according to the approved budget and donor guidelines
- Implemented community outreach and engagement plans to reach vulnerable communities
- Oversee strengthening of community based early childhood education centers in 10 communities, submission of activity and finance reports
- Facilitated weekly meetings to discuss internal operational issues, current events impacting community and advocacy
- Recruited, trained and oversaw organizational volunteers
- Mentored volunteers on assigned tasks to keep everyone operating at same level
Community Development Facilitator
Childfund Zambia/CCDA
01.2012 - 12.2014
- Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change
- Monitoring and supervision of HIV support groups, youth peer educators groups involved in the HIV/AIDS project
- Coordinate all HIV and child centered health activities in liaison with schools, health centers staff and district staff
- Maintained strong knowledge on HIV information by participating in workshops and conferences
- Explained goals and expectations required of trainees
- Used role playing, lectures and simulations to present information to the communities in advocacy meetings
- Engage women support groups in economic activities to improve their livelihood
- Trained youth in entrepreneurship and mobilize resources to start up small business
- Coordinated with local traditional leaders of the communities in all project activities and outreaches
- Coordinated HIV/AIDS initiatives with schools, health centers, and district staff, fostering strong partnerships for comprehensive community health programs
Education
Certificate in Data Analyst -
10Alytics
03.2024
DIPLOMA - Community Development
REPSSI/TEVETA
04.2019
Diploma - Social Work
Evelyn Hone Collage
12.2009
Skills
- Organization
- Problem-solving
- Time-management
- Teamwork
- Empathy
- Computer skills
- Critical Thinking
Accomplishments
- Promoted highly effective new program that significantly impacted and improved social behavior for children, youth and parents.
- Created a support community system for adolescents abused emotionally, physically and sexually.
- Implemented programs that improved the conditions and livelihood of the members of the communities.
- Facilitated community-based meetings and capacity building training.
- Led a group of volunteers that earned recognition from upper management and project donors.
- Created outstanding and trustworthy relationships with community members, encouraging high project participation and involvement.
- Conducted pre and post project surveys; the data collected was used to monitor and evaluate project performance.
Personal Information
Title: Social Worker
Languages
English
Professional Working
Timeline
Geriatric Nursing Assistant
Complete Care Hyattsville
11.2022 - 07.2023
Parenting Facilitator
PACT Zambia
03.2020 - 08.2021
Community Facilitator
Child Fund Zambia
08.2016 - 08.2018
Community Development Facilitator
Childfund Zambia/CCDA
01.2012 - 12.2014
DIPLOMA - Community Development
REPSSI/TEVETA
Diploma - Social Work
Evelyn Hone Collage
Certificate in Data Analyst -
10Alytics
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