Nonduduzo “Noni” Masuku
Fort Worth
Summary
Organized and dependable administrative professional with experience in healthcare HR, front-desk operations, and client-facing roles. Proven track record of maintaining accurate records, coordinating daily operations, and ensuring compliance with organizational protocols. Known for strong attention to detail, professional communication, and the ability to thrive in fast-paced, high-demand environments. Passionate about supporting healthcare teams and contributing to efficient patient care operations.
Overview
7
7
years of professional experience
Work History
Child Care Professional
Private Families
08.2022 - Current
- Delivered structured, attentive care to children in full-time roles, requiring meticulous scheduling, safety oversight, and communication with parents.
- Maintained detailed daily reports and logs, reinforcing organizational habits transferable to healthcare record keeping.
- Coordinated health-related routines, including managing allergies, medication timing, and wellness check-ups.
- Cultivated interpersonal skills through daily communication and trust-building with families.
HR Administrator
Blue-collar Occupational Health
07.2020 - 08.2022
- Supported HR functions in a healthcare setting, including new employee onboarding, payroll processing, document management, and compliance coordination.
- Maintained confidential employee health records and tracked certifications, vaccinations, and training schedules.
- Liaised with internal departments to implement HR and safety policies aligned with health regulations.
- Contributed to smooth clinic operations through effective communication and administrative support.
Receptionist
Majestic Beauty Salon
05.2019 - 07.2020
- Managed front desk responsibilities including scheduling, phone coverage, and greeting clients.
- Maintained an organized reception area and ensured high client satisfaction through attentive service and professionalism.
- Handled inquiries, updated client information, and supported promotional and scheduling software.
Administrator / Front Desk Operator
Advanced Security Services
10.2018 - 03.2019
- Operated front desk in a high-security environment; responsible for check-ins, log maintenance, and appointment tracking.
- Ensured accurate data entry and managed confidential documents and reports.
- Delivered prompt, courteous communication to internal staff and external visitors.
Sales and Marketing Consultant
MagneticForce
04.2018 - 09.2018
- Developed targeted outreach strategies and managed client accounts, emphasizing communication and customer service.
- Collected and analyzed client feedback to improve service delivery and meet sales goals.
- Collaborated on internal process improvements to increase workflow efficiency.
Education
High School Diploma -
Liverpool Secondary School
12-2016
Skills
- Healthcare Administration Support
- Data Entry & Records Management
- HR Compliance & Confidentiality
- Customer Service & Reception Management
- Scheduling & Appointment Coordination
- Strong Verbal & Written Communication
- Time Management & Multitasking
- Team Collaboration & Professionalism
Timeline
Child Care Professional
Private Families
08.2022 - Current
HR Administrator
Blue-collar Occupational Health
07.2020 - 08.2022
Receptionist
Majestic Beauty Salon
05.2019 - 07.2020
Administrator / Front Desk Operator
Advanced Security Services
10.2018 - 03.2019
Sales and Marketing Consultant
MagneticForce
04.2018 - 09.2018
High School Diploma -
Liverpool Secondary School
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