Autumn Fourkiller

Department of Health and Human Services

• Develops, implements, and manages division administrative processes; e.g., monitoring training completions, monitoring Department of Health and Human Services (HHS) data calls to ensure timely response, tracking leave and telework schedules, managing human resources information for the division
• Serves as division Timekeeper
• Prepares electronic presentations for the DAP Director and staff in final form
• Participates with the Director and staff in special studies, projects, and reports; coordinates personnel activities and manages new-hire onboarding for division staff; communicates Director's decisions and furnishes acquisition updates to stakeholders concerning the operations of their programs.; Analyzes office operations and processes, recommending changes for improvement to the Director
• Serves as division's records management lead
• Ensures all electronic files are tracked, managed and disposed of in a timely manner in accordance with all current guidance
• Establishes and maintains electronic files on a wide range of topics related to division programs
• Ensures that administrative work and activities are completed timely and accurately
• Performs typing, word processing, filing, etc. needed to maintain flow of work at a highly proficient level
• Maintains the DAP Director and staff calendars and schedules appointments; Makes all necessary arrangements for travel, including: arranging schedules and reservations; notifying organizations and officials to be visited; and preparing and submitting travel vouchers and reports for the Director
• Responds to complex inquiries for information, etc., and/or answers questions of a substantive nature on the basis of an index knowledge of the program operations under the supervisor's direction; refers more technical matters to the DAP Director
• Served as liaison between the department and external contacts.
• Researched and validated vendors to optimize delivery of services.
• Prepared documents such as memos, letters, invoices, reports and other materials for distribution.

• In this position I am responsible for creating, editing, and publishing forms and content for print and digital documents and agency websites
• This position is also responsible for creating, editing, and presenting retirement education programs for members and employers
• These programs include in-person seminars for both small and large groups, online webinars, and educational media
• All materials, content, and presentations are intended to be inclusive, accessible, fresh, engaging, and easy to follow for a diverse audience
• Developed and implemented customized retirement education programs, effectively communicating complex pension and investment concepts to diverse audiences
• Created engaging and informative communication materials, including newsletters, brochures, and web content, to promote retirement savings awareness and encourage informed decision-making
• Conducted one-on-one consultations with employees to provide personalized retirement planning guidance, addressing individual concerns, and optimizing retirement savings strategies
• Collaborated with cross-functional teams to organize retirement-related workshops, seminars, and webinars, fostering a culture of financial wellness within the organization
• Utilized various communication channels, including intranet platforms and social media, to disseminate retirement-related information and updates to employees
• Implemented feedback mechanisms to assess the effectiveness of communication strategies and continuously improved content based on employee needs and preferences
• Stayed abreast of regulatory changes and industry best practices to ensure the organization's retirement education programs remained compliant and aligned with industry standards
• Conducted training sessions for HR professionals and management teams to enhance their understanding of retirement benefits, enabling them to better support employees in their retirement planning journey
• Excellent organizational and time management skills
• Effective communication with diverse audiences both orally and in writing
• Ability to edit written content and documents for spelling, grammar, clarity, tone, and a visually appealing layout
• Ability to convey technical information in an easy-to-understand way
• Proficiency in Word, Excel, PowerPoint, Zoom, Teams, or other video communications software
• Ability to conduct online research to identify and curate content
• Managing multiple programs simultaneously while facilitating a webinar
• Establishing and maintaining effective working relationships with both colleagues and third parties
• Exercising good judgment in making decisions
• Application of accessibility technical requirements of Section 508, WCAG 2.0 AA, and PDF/UA
• Understanding and use financial terms relevant to retirement programs
• Understanding and application of federal and state laws regarding retirement programs
• Proficiency in WordPress, or other CMS, and Adobe Acrobat

• Oversee the communications schedule for the Workshop (e.g., email, social media, and website updates) and provide general administrative support in managing Workshop communications, including responding to inquiries, sending out class reminders, etc
• Draft monthly Workshop newsletter
• Copy edit design materials (e.g., workshop schedules, social media graphics, and posts)
• Oversee social media schedule and strategy for Workshop (i.e., scheduling posts, responding to comments, and developing content to promote Workshop programming)
• Work with an in-house graphic designer to develop materials across in-person and online programs
• Research current social media trends and strategies
• On-call point person for weekend online classes
• Occasional travel to in-person events to assist with social media and marketing needs

• Much of my work in this position was confidential, but I wrote diversity, inclusion, and consumer reports for brands such as Target, Intuit, Pinterest, and the like
• Authored comprehensive consumer reports by conducting in-depth market research, data analysis, and product evaluations, ensuring accuracy and relevance for targeted audiences
• Developed and implemented research methodologies to assess consumer preferences, market trends, and competitive landscapes, contributing to data-driven decision-making
• Collaborated with cross-functional teams to gather product specifications, user feedback, and industry insights, enhancing the depth and breadth of consumer reports
• Utilized statistical tools and methodologies to analyze large datasets, distilling complex information into clear and concise narratives for consumer reports
• Produced visually appealing and easy-to-understand data visualizations, charts, and graphs to enhance the presentation of research findings in consumer reports
• Conducted interviews with industry experts, product users, and stakeholders to gather qualitative insights, enriching the context and depth of consumer report narratives
• Stayed current with industry developments and emerging trends to provide up-to-date and relevant information in consumer reports
• Edited and proofread reports for clarity, coherence, and adherence to style guidelines, ensuring a high level of professionalism and readability

• Provided one-on-one tutoring to dissertation students, faculty, and staff
• Assisted in writing-related research, including data collection and analysis
• Provided leadership to help maintain a Center that was welcoming and well-organized, was present and visible to the front desk staff, tutors, and clients, and took note of areas where more support or training was needed and worked with the Director to address those needs
• Helped create and maintain a positive social media presence for the Center, posted writing related updates as well as notices about the Center's hours, and worked on design and distribution of promotional materials
• Held weekly office hours to consult with the tutors and to be visible in the Center to assist with mentoring/community building
• Assisted in training the online tutors, front desk workers, and Center ambassadors
• Assisted in conducting outcomes-assessment and in gathering data about usage of the Center, numbers of in-person and on-line consultations as well as numbers of students turned away
• Assisted in designing and delivering writing center workshops, class visits, and writing center/tutoring events for faculty and students

• Established and maintained strong relationships with diverse community groups, serving as a bridge between the organization and the community to ensure effective communication and collaboration
• Coordinated cultural awareness programs, facilitating workshops and events that promoted understanding and appreciation of different cultural perspectives within the community
• Collaborated with local leaders and organizations to develop initiatives that addressed community needs
• Actively participated in community events, fostering a sense of inclusivity and representing the organization in a culturally sensitive manner
• Conducted outreach efforts to engage underrepresented communities, ensuring their voices were heard and needs addressed through tailored programs and services
• Provided cultural sensitivity training to organization staff, fostering a more inclusive and respectful work environment
• Implemented feedback mechanisms to gather community input, leading to the successful implementation of projects aligned with community values and priorities
• Coordinated volunteer programs that encouraged community members to actively participate in cultural and community-building activities, resulting in a 20% increase in volunteer engagement