Leneiya Boose
Mableton,Georgia
Summary
Professional with extensive experience in academic guidance and student advising. Expertise in course selection, career planning, and academic strategies. Proven ability to foster positive student outcomes through effective communication and resource management.
Overview
11
11
years of professional experience
Work History
College of the Arts Academic Advisor (Undergraduate)
Kennesaw State University
02.2023 - Current
- -Provide high-quality academic advising services to current KSU students.
- -Develops multi-semester degree planning following major curriculum guidelines, aligns students.
- Academic interests and aptitudes with appropriate professional goals.
- -Connects students with appropriate academic and non-academic student services that promote their success and maintaining thorough and accurate documentation of individual advising sessions.
- -Meets formally with students to develop meaningful connections.
- -Attends and participates in advising sessions for new and incoming students, both at orientation and in pre-orientation advising sessions with students and families.
- -Develops partnerships with Enrollment Services to determine transfer credit evaluations and identify common challenges for transfer students.
- -Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.
- -Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.
- -Monitors the retention, progression, and graduation of students within the assigned population, and offer proactive outreach for those students who are at academic or social risk.
- -Membership and participation in professional development opportunities offered through KSU and state, regional, and national organizations (NACADA, NAAHP, etc.)
College of the Arts Academic Advisor (Undergraduate)
Georgia State University
09.2022 - 02.2023
- -Advises prospective and current students about academic requirements and selection of courses.
- -Disseminates information on university policies and procedures to faculty, parents, and students.
- -Maintains student files that are updated throughout their academic career and makes changes to records, and necessary.
- -Analyzes and processes requests for readmission from academic exclusion, and financial aid reinstatements provides retention services for students who are part of the Academic Improvement Program.
- -Conducts orientation sessions for groups of incoming students. Audits student records for curriculum, major, graduation requirements.
- -Evaluates and determines transfer credits; research course descriptions to determine transferability.
- -Compares transcripts with entrance and graduation requirements and advises students on appropriate actions.
- -Refers students with academic discrepancies to proper officials for further action.
- -Assists in the preparation of special reports relating to enrollment and related matters.
- -Evaluates and maintains student records for degree requirements using academic evaluation system. Monitors student registration activities and academic performance/progress.
- -Coordinates communications to students regarding course scheduling, core and major requirements, and academic resources.
Transfer Evaluation Services Advisor
Nova Southeastern University
06.2021 - 08.2022
- -Assists with the facilitation of the transfer credit evaluation using Banner system as well as Degree Works.
- -Counsels prospective and current undergraduate transfer students regarding transfer to credit to NSU.
- -Work with the undergraduate academic advisors about transfer of credit.
- -Provide counseling and advisement to students regarding portfolios and grants.
- -Assists current students with transfer credit issues.
- -Work with all graduate and professional program staff; train registrar staff regarding transfer credits.
- -Perform all other duties when assigned that includes assisting with all commencement events.
Benefits Representative – Enrollment and Student Services
Nova Southeastern University
07.2017 - 06.2021
- -Process transactions and provide information regarding student health benefits.
- -Process insurance decision enrollment and waivers to ensure completion of files.
- -Review and verify incoming and outgoing documentation for completeness, accuracy, and compliance.
- -Process, tracks, and maintain records of payment and charges to ensure compliance.
- -Assist with site presentations of the University student health insurance program to incoming students.
- -Attend administrative meetings and participate in committees.
- -Conduct special projects and studies.
- -Participate in professional development activities.
- -Counsel students and explain their health insurance coverage provided through NSU.
Insurance Claims Specialist
State Farm Insurance Company
05.2014 - 03.2017
- -Investigates, evaluates, and negotiates claims including verification of coverage
- -Provides direction and serves as a resource for policies, laws, statues, and insurance regulations.
- -Exchanges information with claim teams on updated process and procedures.
- -Prepares and/or reviews written or computerized estimates in loss settlements.
- -Negotiates cost and pricing with external vendors.
- -Determines legal liability and extent of damage to persons and property.
Education
Master of Science - Conflict Analysis and Resolution
Nova Southeastern University
Ft. Lauderdale, Florida06.2023
Bachelor of Science - Sociology
Nova Southeastern University
Ft. Lauderdale, Florida05.2020
Skills
- Customer engagement
- Administrative support
- Retail management expertise
- Point of sale operations
- Payroll processing and team leadership
- Proficient in Microsoft Office applications
- Proficient in data processing
- Energetic and adaptable
- Effective interpersonal abilities
- Skilled in Ellucian software
- Training facilitation
- Collaborative team development
- Effective communication skills
Timeline
College of the Arts Academic Advisor (Undergraduate)
Kennesaw State University
02.2023 - Current
College of the Arts Academic Advisor (Undergraduate)
Georgia State University
09.2022 - 02.2023
Transfer Evaluation Services Advisor
Nova Southeastern University
06.2021 - 08.2022
Benefits Representative – Enrollment and Student Services
Nova Southeastern University
07.2017 - 06.2021
Insurance Claims Specialist
State Farm Insurance Company
05.2014 - 03.2017
Bachelor of Science - Sociology
Nova Southeastern University
Master of Science - Conflict Analysis and Resolution
Nova Southeastern University
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