Noni Carter

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Achieving goals like keeping up high customer satisfaction ratings, lowering complaints, and raising retention rates are examples of how customer service workers can prove their worth. Their efficacy is demonstrated by meeting or exceeding service level agreements, getting good feedback, and effectively cross- or up-selling. Their ability to solve problems is demonstrated by the way they handle high-volume times with ease, implement process changes, and resolve difficult issues. Furthermore, enhancing overall productivity can come from sharing best practices and cooperating efficiently to contribute to the success of the team. These successes help the representative personally as well as the long-term prosperity and reputation of the business.

• Sales and Marketing Professional Association
• Member, Small Business Association (2020 - present)

• Sales and Marketing Professional Association
• Member, Small Business Association
• Basketball Management
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While I sustain a GPA above 3.5 tomake the Dean's List in college, though specific requirements may differ depending on the school. Make studying a priority by showing up to class, engaging fully, and using your time wisely. Make use of the academic advising and tutoring services offered by the campus. Maintain organization, keep track of due dates and accomplishments, and participate in active learning by holding debates and getting input. Remain optimistic, face obstacles head-on, and show that you are committed to academic success. A position on the Dean's List signifies not only scholastic success but also a dedication to intellectual and personal development.