Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Apprentice
Ripon Unified School District
Ripon, CA
11.2020 - 02.2024
Highly skilled and dedicated professional, serving as one of the first apprentices of the ARCH program
Possess extensive expertise in various categories of work including safe practices, troubleshooting, network management, and asset distribution
Proven ability to communicate effectively with end-users, troubleshoot issues, and provide efficient resolutions
Demonstrated proficiency in maintaining, troubleshooting, and repairing electronic devices, including desktops and laptops.
Ripon High Student Store
Ripon High School
Ripon, CA
08.2018 - 05.2019
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Tested POS systems to ensure proper functioning of components such as barcode scanners, printers, and cash drawers.
Processed customer payments accurately and efficiently.
Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
Resolved customer complaints in a professional manner.
Maintained cleanliness of checkout area and other areas as needed.
Operated POS systems for transactions such as returns, exchanges, layaways, gift cards.
Organized merchandise displays and stocked shelves according to company standards.
Verified that all promotional signs were accurate and displayed correctly.
Followed all safety regulations in accordance with company policies.
Monitored inventory levels and communicated needs to management staff.
Inputted data into computer system regarding purchase orders or invoices.
Utilized problem solving skills to resolve any discrepancies at the register area quickly.
Maintained appearance of store by arranging and replenishing displays and merchandise racks.
Greeted customers promptly and asked detailed questions to quickly determine needs.
Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
Stocked and replenished merchandise according to store merchandising layouts.
Education
High school diploma -
Ripon High School
05.2020
Some College (No Degree) - Computer Science
San Joaquin Delta College
Stockton, CA
Skills
Communication skills
Teamwork
Interpersonal skills
Customer service
Custodial experience
Sanitation
Hospitality
POS
Leadership
Pricing
Time management
Hospitality management
Supervising experience
Cash register
Sales
Electrical experience
Maintenance
Inventory Tracking
Mechanical Troubleshooting
Supply Stocking and Storage
Safety awareness
Systems maintenance
Routine Repairs
Attention to Detail
PC Proficiency
Work Prioritization
Problem-Solving
Heavy Lifting
Time Management
Flexible Schedule
Teamwork and Collaboration
Relationship Building
Affiliations
President of the Ripon High School Technology Club for 2 years
Proficient in File Transfer Protocol Software
Languages
Native english speaker
References
Edward Ellis - +1 916 439 0945
John Faria - +1 209 496 8851
Mario Escavar - +1 209 278 8127
Martin Renno - +1 814 206 6866
More references avalible upon request
Certification
The Division f Apprenticeship Standards apprentice certification
Timeline
IT Apprentice
Ripon Unified School District
11.2020 - 02.2024
Ripon High Student Store
Ripon High School
08.2018 - 05.2019
High school diploma -
Ripon High School
Some College (No Degree) - Computer Science
San Joaquin Delta College
The Division f Apprenticeship Standards apprentice certification
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