Nontokozo Primrose Dungeni
Bulawayo,Zimbabwe
Summary
Experienced casino dealer with over 17 years of hands-on experience in the gaming industry. Possesses exceptional customer service skills, adept at managing various table games, and thrives in fast-paced environments. Demonstrated ability to maintain a professional demeanor while ensuring an enjoyable and fair gaming experience for patrons.
Overview
18
18
years of professional experience
Work History
Casino Dealer
Beitbridge Casino
01.2006 - 01.2016
- Worked as a dealer for a diverse range of casino games including blackjack, poker and roulette.
- Delivered exceptional customer service to both local and international patrons, enhancing their overall gaming experience.
- Maintained a clean and organized gaming area while upholding casino standards and regulations.
- Built rapport with customers, ensuring repeat business and positive word-of-mouth referrals.
- Assisted in training new dealers and provided support to colleagues as needed.
Casino Dealer
Carnival Cruise Lines
01.2016 - Current
- Managing various table games including blackjack, poker, roulette, and craps on a busy cruise ship environment.
- Providing excellent customer service, ensuring an enjoyable and fair gaming experience for passengers.
- Proficiently operated gaming equipment and enforced casino rules and regulations.
- Maintaining a high level of accuracy in handling chips, cards, and payouts.
- Collaborating with colleagues to maintain a cohesive and efficient gaming floor.
Education
High School Diploma -
Hlangabeza High School
Mkayi, Zimbabwe01.1999
Skills
- Proficient in a variety of casino table games including blackjack, poker, roulette, and craps
- Strong customer service and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Excellent mathematical skills and attention to detail
- Knowledge of casino rules, regulations, and procedures
- Multilingual abilities: English, Ndebele, Shona, Xhosa, Venda
Languages
English
Full Professional
Ndebele
Native or Bilingual
Shona
Native or Bilingual
Xhosa
Native or Bilingual
Venda
Native or Bilingual
Timeline
Casino Dealer
Carnival Cruise Lines
01.2016 - Current
Casino Dealer
Beitbridge Casino
01.2006 - 01.2016
High School Diploma -
Hlangabeza High School
Similar Profiles
Pinkie MoyoPinkie Moyo
Teacher at Beitbridge Primary SchoolTeacher at Beitbridge Primary School
Louis RibomboLouis Ribombo
Certified Nurse Aide Volunteer at Beitbridge District HospitalCertified Nurse Aide Volunteer at Beitbridge District Hospital
Patrick GedroicPatrick Gedroic
Steward Supervisor at Horseshoe Casino, Jack Casino, Hard Rock CasinoSteward Supervisor at Horseshoe Casino, Jack Casino, Hard Rock Casino