Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Foster

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented medical assistant well-versed in performing tests such as urinalysis, blood gasses and blood smears. Highly organized and diligent with systematic approach to handling specimens and conducting assessments. Ready to bring 8 years of related experience to challenging new role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant Supervisor

ChenMed
01.2022 - Current
  • Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
  • Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
  • Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
  • Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
  • Implemented quality control measures to ensure the accuracy of patient documentation and billing practices.
  • Developed performance improvement plans for underperforming employees, resulting in enhanced productivity levels within the department.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Verified and maintained proper documents and records for sterilization.
  • Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.


Medical Assistant

Beaumont Urgent Care by WellStreet
08.2020 - 12.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
  • Maintained timely documentation of injection procedures, contributing to streamlined patient recordkeeping.
  • Improved patient comfort by efficiently administering injections and providing clear explanations of procedures.

Lead Medical Assistant

McLaren Macomb
05.2017 - 08.2020
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Maintained timely documentation of injection procedures, contributing to streamlined patient recordkeeping.
  • Improved patient comfort by efficiently administering injections and providing clear explanations of procedures.
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.

Medical Assistant Intern

Prime Medical Healthcare
10.2016 - 05.2017
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.

Caregiver

Expert Care
02.2015 - 10.2016
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced Autism Support services by implementing individualized care plans tailored to each client''s needs.
  • Increased family involvement in the support process by providing regular updates on client progress, offering guidance on home-based interventions, and encouraging collaborative goal-setting efforts.

Associate

Enivro Clean
10.2015 - 01.2016
  • Cleaning Southfield schools, maintaining the inside and outside of schools and removing trash

Education

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
11.2026

Medical Assistant Diploma - Medical Assisting

Dorsey College-Trade School
Roseville, MI
11.2016

Skills

  • HIPAA Compliance Knowledge
  • Phlebotomy Techniques
  • Infection control protocols
  • Laboratory Specimen Collection
  • Staff Training and Development
  • Quality Assurance
  • First Aid/CPR Training
  • Data entry and documentation
  • Team Leadership
  • Computer Skills

Certification

  • Certified Clinical Medical Assistant (CCMA)
  • CPR Certification
  • First Aid Certification

Timeline

Medical Assistant Supervisor

ChenMed
01.2022 - Current

Medical Assistant

Beaumont Urgent Care by WellStreet
08.2020 - 12.2021

Lead Medical Assistant

McLaren Macomb
05.2017 - 08.2020

Medical Assistant Intern

Prime Medical Healthcare
10.2016 - 05.2017

Associate

Enivro Clean
10.2015 - 01.2016

Caregiver

Expert Care
02.2015 - 10.2016

Bachelor of Science - Nursing

Chamberlain University

Medical Assistant Diploma - Medical Assisting

Dorsey College-Trade School

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Cynthia Foster