Deklan O'Connor
Waukesha,WI
Summary
Dedicated professional with years of experience handling animals of all kinds, especially dogs. Extensively trained in client communication and behavior monitoring of dogs. Committed to maintaining high standards of compassion, demonstrating strong empathy and a solid work ethic. Seeking to utilize these skills in real-world practice to improve patient quality of life and understanding of complex mental health issues.
Overview
11
11
years of professional experience
Work History
Chemistry Lab Assistant
Carroll University
09.2023 - 05.2025
- Organized instructional materials, facilities and solutions for experiment of the week.
- Enforced student use of safety equipment use and appropriate hazard disposal procedures.
- Assisted in troubleshooting issues with instruments or methodologies.
- Assisted lab instructors with equipment retrieval and restock.
- Answered student questions during data calculations and result analysis.
- Cleaned up when lab was finished.
Animal Technichian
Charles River Laboratories
09.2019 - 01.2020
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Identified animals with substandard health for removal and euthanasia.
Manager
Pet Source
04.2018 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed all store ordering and inventory
- Maintained relationships with vendors, patrons, and guest pets
Kennel Technician
K9 Top Performance
11.2016 - 02.2018
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Connected with each dog in care, especially for special needs situations.
- Provided feedback to trainers on health and social progress of train and board dogs.
- Enhanced animal socialization skills through daily interaction and playtime activities.
Server's Assistant
Artistry On The Green
06.2014 - 05.2015
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Handled large parties or unexpected events during busy shifts effectively alongside team of servers
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional service regardless of capacity or request
Education
Bachelor of Science - Animal Behavior
Carroll University
Waukesha, WI05-2025
Skills
- Client records management
- Behavior monitoring
- Animal training
- Self-care strategies
- Empathy development
- Multicultural competence
- Strong work ethic
- Exceptional customer service
Timeline
Chemistry Lab Assistant
Carroll University
09.2023 - 05.2025
Animal Technichian
Charles River Laboratories
09.2019 - 01.2020
Manager
Pet Source
04.2018 - 08.2019
Kennel Technician
K9 Top Performance
11.2016 - 02.2018
Server's Assistant
Artistry On The Green
06.2014 - 05.2015
Bachelor of Science - Animal Behavior
Carroll University
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