Traci Paseka
Holton
Summary
Friendly, reliable, and highly motivated Front Desk Receptionist with over fourteen years of experience performing clerical and customer service tasks. Detailed and precise when entering information and scheduling appointments. Utilizes professionalism while supporting customers with simple and complex needs.
Overview
28
28
years of professional experience
Work History
A/P and H/R Administrator
Boardwell Mechanical Services
06.2021 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments for regular and union employees.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Ordered parts needed to complete jobs efficiently and swiftly.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained accurate records for an accounts receivable status, whilst managing payments made on behalf of the company.
Front Desk Receptionist
Mark's Transmission & Auto
01.2007 - 03.2020
- Greeted guests at front desk and via phone while engaging in pleasant conversations and managing check-in process.
- Scheduled, coordinated, and confirmed appointments.
- Ordered products pertaining to the type of job the mechanics were working on.
- Answered multi-line phone system and transferred callers to the appropriate staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Created invoices, processed payments, and completed weekly staff payroll.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained a clean and organized work space daily.
Daycare Provider
In Home Daycare
02.2000 - 01.2007
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
Front Desk Receptionist
Bernie's Transmission
01.1996 - 12.1998
- Greeted guests via phone and in person while maintaining a pleasant atmosphere.
- Processed payments and assisted with billing and invoices as needed.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained a clean and organized work space on a daily basis.
Education
High School Diploma -
Fruitport High School
Fruitport, MI06.1987
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Data Confidentiality
Timeline
A/P and H/R Administrator
Boardwell Mechanical Services
06.2021 - Current
Front Desk Receptionist
Mark's Transmission & Auto
01.2007 - 03.2020
Daycare Provider
In Home Daycare
02.2000 - 01.2007
Front Desk Receptionist
Bernie's Transmission
01.1996 - 12.1998
High School Diploma -
Fruitport High School
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