Summary
Overview
Work History
Education
Skills
Languages
Timeline

Noor Abdulhasan

Summary

Productive Phlebotomist offering (10) years of experience in efficiently collecting blood specimens from newborn to geriatric patients in hospital settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. I have experience in venipuncture and a proven bedside manner. Committed to maintaining the highest patient safety standards when collecting a variety of samples and specimens.

Overview

11
11
years of professional experience

Work History

Pathology Lab Assistant

Centura Health
11.2022 - Current

Responsible for identifying and securing surgical specimens, received as tissues, slides, or paraffin blocks. Keeps accurate records on each specimen so that patient diagnosis is not compromised. Maintains supplies to ensure the functional flow of patient cases from receipt to completion. Assists pathologist in specimen preparation/grossing procedure and provides support service in histology/cytology specimen processing.

Patient Access Representative

Centura Health
11.2022 - Current
  • Delivered support to medical staff in completion of patient paperwork.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.

Medical Interpreter

Gateway Translation
10.2022 - Current
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Followed ethical codes to protect the confidentiality of patient medical information.
  • Converted written materials from one language to another such as books, publications, or web pages.
  • Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
  • Interpreted services to families during the process of scheduling initial visits and coordination of ongoing treatment.
  • Followed ethical codes to protect the confidentiality of patient medical information.

Patient Access Representative

UCHealth University Of Colorado Hospital
12.2021 - Current
  • Delivered support to medical staff in the completion of patient paperwork.
  • Followed document protocols to safeguard the confidentiality of patient records.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Identified insurance payment sources and listed payers in the proper sequence to establish a chain of payments.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Performed patient scheduling and registration functions to serve as an initial contact point for medical office visits.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations.
  • Answered incoming calls, scheduling appointments, and filed medical records.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Medical Laboratory Assistant

UCHealth University Of Colorado Hospital
09.2020 - 11.2021
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Lab Assistant

Swedish Hospital
12.2019 - 12.2020
  • Accurately labeled vacutainer tubes with patient name, date, and time of collection
  • Collects blood specimens using the appropriate technique
  • Labels, processes, and delivers to the lab for testing
  • Being multitasks by receiving the samples, entering data, and answering the phone
  • Maintains supplies and equipment.
  • Prepared samples for centrifugation, aliquoting, and preserving sample integrity.

Mobile Phlebotomist

Ccl Labs
04.2019 - 09.2019
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Stocked phlebotomy car or carrier with appropriate supplies
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Visiting different facilities to draw blood
  • Process the blood work and prepare it for the Lab Techs.

Phlebotomist

Mayo Clinic
02.2018 - 05.2019
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles and provides appropriate post-care of phlebotomy site
  • Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws
  • Cooperates with coworkers for the completion of assignments and sets priorities for specimen collection
  • Maintained patient privacy and confidential patient information
  • Collect, receive and process samples to identify suitability
  • Prepare samples for testing using various types of laboratory equipment
  • Perform POCT like flu test, pregnancy test, etc.
  • Clean and maintain work area and all lab equipment and supplies
  • Answer telephones and work laboratory information System
  • Correctly, quickly, and accurately enter patient data in to laboratory information system.

Phlebotomist

Lutheran medical center
01.2017 - 10.2017
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles
  • Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws
  • Maintained fully-stocked phlebotomy cart, carrier, and station
  • Verified collection orders and communicated discrepancies to nurses
  • Labeled blood vials with critical information like time of collection, date, and patient name
  • Maintained patient privacy and confidential patient information
  • Treated patients with strokes, head traumas, comas and intracranial hematomas
  • Organizes, prioritizes, and obtains blood draw requests
  • Includes TRAUMAS, STAT, ASAP, Timed, morning draws, and routine requests as received
  • Operate the hospital tube system to receive incoming specimens, distributes to appropriate area
  • Receives outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information
  • Operates the hospital information System, to order, cancel, add lab test requests
  • Greets all visitors, patients, customers and staff
  • Operates telecommunication equipment including telephone, pagers and faxes
  • Clean and restock the work area and the carts.

Dialysis Technician

DaVita Lakewood crossing
01.2017 - 06.2017
  • Transported patients from rooms and prepared them for treatment
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysis
  • Attached dialyze and tubing to dialysis machines for use in hemodialysis treatment
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies
  • Coordinated review, revision, and creation of operational policies within emergency department
  • Worked with nurses and other clinical staff to process patients and direct to appropriate departments
  • Communicated extensively with patients to provide assistance, support and instructions.

Medical Laboratory Technician

Al- Yarmouk Hospitals
11.2011 - 09.2014
  • Collected, labeled and stored lab samples according to laboratory specifications
  • Audited specimen integrity and identification
  • Utilized the specimen to record, report and post specimen results
  • Evaluated patient care procedural changes for effectiveness
  • Evaluated nursing notes to confirm accuracy of described care provided and patient responses
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal
  • Performed lab tests and communicated results
  • Cleaned and sterilized lab area, tools and equipment
  • Reviewed patient data, prepared data reports and signed off on release of information requests
  • Worked as part of team to ensure proper care of body mechanics and safety of patient.

Education

Bachelor of Science - Chemistry

Baghdad university
2011

Licenses & Certifications
  • Certified CPR
  • PT - Phlebotomy Technician

Skills

  • Strong medical ethic
  • Enthusiastic caregiver
  • Team player
  • Efficient work
  • Detail oriented
  • Talented in geriatric and pediatric blood drawing
  • Excellent patient care and customer service
  • Excellent computer skills
  • Flexible,
  • willing to learn
  • Integrity

Languages

Arabic
Native or Bilingual

Timeline

Pathology Lab Assistant - Centura Health
11.2022 - Current
Patient Access Representative - Centura Health
11.2022 - Current
Medical Interpreter - Gateway Translation
10.2022 - Current
Patient Access Representative - UCHealth University Of Colorado Hospital
12.2021 - Current
Medical Laboratory Assistant - UCHealth University Of Colorado Hospital
09.2020 - 11.2021
Lab Assistant - Swedish Hospital
12.2019 - 12.2020
Mobile Phlebotomist - Ccl Labs
04.2019 - 09.2019
Phlebotomist - Mayo Clinic
02.2018 - 05.2019
Phlebotomist - Lutheran medical center
01.2017 - 10.2017
Dialysis Technician - DaVita Lakewood crossing
01.2017 - 06.2017
Medical Laboratory Technician - Al- Yarmouk Hospitals
11.2011 - 09.2014
Baghdad university - Bachelor of Science, Chemistry
Licenses & Certifications - ,
Noor Abdulhasan