Summary
Overview
Work History
Education
Skills
PROFESSIONAL DEVELOPMENT
AWARDS & ASSOCIATIONS
Timeline
Generic

Noor Alam

New York City,NY

Summary

Results-oriented and innovative Senior Software Engineer with six years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects.

Overview

5
5
years of professional experience

Work History

Senior Software Engineer, Observability

Autodesk
06.2024 - Current
  • Developing and maintaining observability workflows for Autodesk’s platform and e-commerce systems using Catchpoint, Dynatrace, Splunk, BigPanda, Grafana and cloud monitoring tools to enhance scalability, reliability, and real-time insights.
  • Building Kubernetes controllers using Go and KubeBuilder, enabling automated observability resource management and enforcing RBAC policies for secure access control.
  • Led a migration from multiple synthetics/APM tools, including a homegrown solution, to a single unified platform; standardized notebooks, dashboards, and alerting to improve signal-to-noise.
  • Built an AI agent to automate synthetic test creation and integration workflows across synthetics/APM, accelerating onboarding and reducing manual effort.
  • Creating Python-based automation to extract data from API responses, maintain configurations, and enforce best practices in alerting and integrations between observability tools.
  • Collaborating with engineering teams to embed observability best practices in CI/CD pipelines, microservices, and distributed systems, improving performance and reducing Mean Time to Resolution (MTTR).
  • Enhancing system reliability and cost efficiency through synthetic monitoring and APM strategies.

Senior Software Solutions Architect

Dynatrace
08.2020 - 06.2024
  • Designed and implemented observability strategies to reduce outage resolution times and improve performance by 10% for enterprise applications generating over $14 billion in revenue.
  • Onboarded and monitored AIX, Linux, and Windows-based applications, ensuring full-stack visibility of performance and business metrics.
  • Increased Dynatrace adoption by 15% by training 10+ engineers and IT analysts on monitoring and performance optimization best practices.
  • Developed SQL-based data analytics and visualization dashboards, used by 50+ business and UX professionals to map performance metrics to business insights.
  • Created a Python-based ingestion pipeline to push log and monitoring metrics data to Dynatrace clusters via the API, enabling automated observability at scale.

Education

Master's of Computer Science -

University of Illinois Urbana-Champaign
Champaign, Illinois
07.2026

Bachelor of Science - Computer Science

Saginaw Valley State University
University Center, MI
05.2020

Skills

  • Certifications: Terraform Associate, AWS Solutions Architect Associate, Certified Kubernetes Administrator, Dynatrace Professional
  • Programming Skills: Java, Visual Basic net, HTML, CSS, JavaScript, Python, Go, SQL
  • Tools & Technologies: Kubernetes, Terraform, AWS, Azure, GCP, Splunk, Catchpoint, Dynatrace, Prometheus, Grafana, ELK Stack, Docker, Jenkins, OpenTelemetry

PROFESSIONAL DEVELOPMENT

  • Dynatrace Professional Development Program November 2020
  • Comprehensive training on APM principles, cloud monitoring, business strategy, and technical consulting.
  • Hands-on experience solving complex observability challenges faced by enterprises.

AWARDS & ASSOCIATIONS

  • Mridha Endowed Scholarship, SVSU August 2018
  • President’s International Scholarship, SVSU January 2015
  • SV Red and White Scholarship, SVSU January 2015

Timeline

Senior Software Engineer, Observability

Autodesk
06.2024 - Current

Senior Software Solutions Architect

Dynatrace
08.2020 - 06.2024

Bachelor of Science - Computer Science

Saginaw Valley State University

Master's of Computer Science -

University of Illinois Urbana-Champaign

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