Noor Alshara
Dearborn Heights,MI
Summary
Dynamic professional with a proven track record at Alkhalidi & Brown PLLC, excelling in legal document preparation and client relations. Expert in managing high-volume workloads with unparalleled attention to detail and critical thinking. Achieved increased client satisfaction and operational efficiency, demonstrating exceptional administrative support and project management skills.
Overview
11
11
years of professional experience
Work History
Legal Assistant
Alkhalidi & Brown PLLC
04.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Assistant General Manager
Hometown Studios and Red Roof Inn
06.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Operations Manager
Melody Magic Touch
12.2021 - 05.2023
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Increased profit by streamlining operations.
Office Manager /Human Resources Manager
Sianna Muscles in Motion
03.2017 - 02.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Sales Associate
Charming Charlie
03.2013 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science -
Wayne County Community College District
Detroit, MI05.2015
High School Diploma -
Crestwood High School
Dearborn Heights, MI06.2012
Skills
- Scheduling/Planning
- File Organization
- Calendar Management
- Legal Document Preparation
- Administrative Support
- Client Relations
- Notary Public
- Office Management
- Project Management
- Payroll Processing
- Attention to Detail
- Critical Thinking
- Customer Service
- Decision-Making
Languages
English
Arabic
Timeline
Legal Assistant
Alkhalidi & Brown PLLC
04.2024 - Current
Assistant General Manager
Hometown Studios and Red Roof Inn
06.2023 - Current
Operations Manager
Melody Magic Touch
12.2021 - 05.2023
Office Manager /Human Resources Manager
Sianna Muscles in Motion
03.2017 - 02.2022
Sales Associate
Charming Charlie
03.2013 - 07.2017
Associate of Science -
Wayne County Community College District
High School Diploma -
Crestwood High School
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