Noor Elali
Arlington
Summary
Dynamic retail professional with experience at Polo Ralph Lauren Factory Outlet, excelling in customer service and sales goal achievement. Skilled in relationship building and cash register operations, enhanced customer loyalty and drove sales through effective upselling strategies. Committed to delivering exceptional shopping experiences and maintaining brand standards.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Polo Ralph Lauren Factory Outlet
12.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Barista
Dutch Bros
06.2023 - 11.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Promoted additional items with beverages, increasing store sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
Acellus Academy
Kansas City, MO05-2025
Skills
- Verbal and written communication
- Relationship building
- Time management
- Sales goal achievement
- Store maintenance
- Brand representation
- Product knowledge
- Teamwork
- Cash register operation
- Upselling strategies
- Problem-solving
- Flexible schedule
Languages
English
Arabic
Timeline
Retail Sales Associate
Polo Ralph Lauren Factory Outlet
12.2024 - Current
Barista
Dutch Bros
06.2023 - 11.2024
High School Diploma -
Acellus Academy
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