Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Noor El Gaderi

Noor El Gaderi

Management And Administration Professional
Southbridge,MA

Summary

Experienced Program Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

2
2
Languages
3
3
years of post-secondary education
8
8
years of professional experience

Work History

Executive Assistant to Town Manager

Town Of Southbridge
Southbridge, MA
11.2021 - Current
  • Maintain compliance with all Town, State, and Federal Laws and Policies.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Maintained Town Website by posting relevant content and provided technical support to employees managing sub-pages and modules.
  • Provide direction and leadership to Administrative Assistants and Confidential Clerks in Town Manager's Office.
  • Used Microsoft Office and CivicPlus software to prepare documents, reports, presentations and Town Council meetings.
  • Manage Building Security by monitoring building access through Brivo Access, high security area access using American Alarm System, and Aviglon Camera software.
  • Act as point of contact for technical assistance for all Departments.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved office operations by automating correspondence, record tracking and data communications.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided customer service to residents through application of superior conflict resolution and problem-solving skills.

Administrative Assistant

Town Of Southbridge
Southbridge, MA
03.2021 - 11.2021
  • Prepare Community Development Block Grant (CDBG) fund requests from Department of Housing and Community Development, enter information into Grants Management System, and record expenditures.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Processed invoices and expenses using MUNIS to facilitate on-time payment.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Program Director

YMCA Of Central Massachusetts
Worcester, MA
05.2018 - 03.2021
  • Active member of Diversity, Inclusion, and Global Excellence Board, which organized functions to celebrate, raise awareness, and provide educational resources regarding International affairs and diversity and inclusion strategies of YMCA of Central MA.
  • Organized a YMCA of Central MA Leadership Delegation to participate in 175th celebration hosted by YMCA of England & Wales.
  • Organized fundraising events for one time events and long term programs, as well as participate in Capital and Annual Campaigns.
  • Provided ongoing direction and leadership for program operations.
  • Developed home delivery meal program, laying out framework and defining roles. Growing delivery services from 50 meals to 1 Million meals within few months to meet needs of Worcester community created by COVID-19 Pandemic.
  • Acquired knowledge of Federal and State requirements for implementing Child and Adult Care Food Program to act as Liaison for YMCA of Central MA.
  • Supported food and childcare programs by nurturing professional relationships with community members and donors.
  • Participated in food insecurity focus group led by YMCA of USA to share best practices and assist other organization in implementing successful food programs.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Prepared invoices, and effectively generated bills using Daxko Operations.
  • Maintain Central Branch YMCA petty cash fund, reconcile cash, preform daily closeout and bank deposit.
  • Standardized processes, evaluated programs and conducted performance reviews with eye toward continuous improvement for organization.
  • Monitored specific programs' adherence to established schedules and operating budgets.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Assisted Institutional Advancement Department with Grant acquisition by researching grant funding opportunities and strategic application composition.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Developed monthly schedules and assignments for volunteer staff.
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.

Summer Camp Assistant Director

YMCA Of Central Massachusetts
Sutton, MA
05.2016 - 09.2020
  • Ensured camp grounds and program remain in compliance with local Board of Health and State Requirements.
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
  • Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
  • Coached and mentored camp counselors and instructors in effective strategies for relating to campers and teaching important life skills.
  • Planned activities and events to enrich camper development.
  • Scheduled staff based on personal strengths and coverage requirements.
  • Handled all administrative and business management needs for busy Day camp with as many as 5,000 children in attendance each summer Season.
  • Recruited, trained and managed team of 30 Counselors and lifeguards.
  • Administered First Aid and CPR to participants in distress.

Education

Bachelor of Science - Business Administration-Organizational Leadership

Southern New Hampshire University
Hooksett, NH
08.2021 - Current

Associate of Science - Early Childhood Education

Quinsigamond Community College
Worcester, MA
04.2016 - 05.2018

Skills

    Strategic leadership

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your daily life is your temple and your religion.
Kahlil Gibran

Timeline

Executive Assistant to Town Manager

Town Of Southbridge
11.2021 - Current

Bachelor of Science - Business Administration-Organizational Leadership

Southern New Hampshire University
08.2021 - Current

Administrative Assistant

Town Of Southbridge
03.2021 - 11.2021

Program Director

YMCA Of Central Massachusetts
05.2018 - 03.2021

Summer Camp Assistant Director

YMCA Of Central Massachusetts
05.2016 - 09.2020

Associate of Science - Early Childhood Education

Quinsigamond Community College
04.2016 - 05.2018
Noor El GaderiManagement And Administration Professional