Noor Khaleq

Columbus

Summary

Detail-oriented and solutions-driven IT professional with hands-on experience in PC hardware assembly, troubleshooting, and field technician support. Proven ability to diagnose hardware/software issues, configure networking systems, and deliver exceptional technical service. Combines strong problem-solving skills with customer service expertise gained in fast-paced environments.

Overview

years of professional experience

Certification

Work History

PC Builder & IT Technician

Freelance

Columbus, OH

01.2021 - Current

Built, upgraded, and repaired 1,000+ custom gaming and workstation PCs for clients across the United States, optimizing performance and reliability.
Diagnosed hardware failures (motherboards, GPUs, PSUs) and performed component-level troubleshooting.
Researched and sourced cost-effective parts, achieving 30% average profit margins per build.
Provided remote technical support and troubleshooting for nationwide clients.

Detail Specialist

Tansky Sawmill Toyota

Columbus, OH

05.2022 - 01.2023

Collaborated with IT and sales teams to ensure vehicle diagnostic tools and software were operational.
Prepared vehicles for delivery and maintained showroom-quality presentation.

Field Technician / IT Support

Contract Project Work

01.2021 - 01.2022

Assisted in deploying and troubleshooting POS systems, routers, and networking hardware for retail clients.
Configured LAN/Wi-Fi networks for a newly constructed Wendy’s location, ensuring seamless connectivity.
Provided on-site hardware maintenance (printers, kiosks) and software support for end-users.

Education

High School Diploma -

Dublin Scioto High School

Dublin, OH

01.2023

Skills

Hardware: PC Building & Repair Component Troubleshooting Hardware Diagnostics
Software/OS: Windows 10/11 Linux (Basic) Diagnostic Tools (MemTest86, CrystalDiskMark)

Networking: Router Configuration LAN/Wi-Fi Setup Basic IP Troubleshooting
Soft Skills: Problem-Solving Client Training Technical Documentation

Accomplishments

Resolved product issue through consumer testing.