Dedicated professional with a background in Human Resources, holding a Bachelor's Degree from University of Toledo. Skilled in time management, sales and upselling technique's, and customer service excellence. Committed to driving success and innovation in Human Resources.
Overview
6
6
years of professional experience
Work History
Babysitter
Lasting Impressions Day Care
Toledo, Ohio
01.2018 - 04.2020
Designed and conducted age-appropriate educational and recreational activities to promote development and engagement.
Maintained open and regular communication with parents regarding their child's progress, behavior, and any concerns or milestones.
Utilized positive reinforcement techniques to guide behavior and resolve conflicts, fostering a supportive and respectful environment.
Taught children to organize toys, wash hands, and share by leading by example.
Coffee Barista
Starbucks Coffee
Toledo, Ohio
09.2019 - 03.2020
Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
Maintained supply levels in counter and customer areas to meet typical demands.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prestige Beauty Advisor
Ulta Beauty
Toledo, OH
11.2021 - Current
Played a key role in the successful launch of new product lines, leading in-store demonstrations and driving significant increases in sales and customer engagement.
Provided exceptional service by greeting customers, answering inquiries, and offering personalized beauty advice to enhance their shopping experience.
Assisted in receiving, stocking, and organizing merchandise, ensuring accurate inventory levels and a tidy store environment.
Implemented and maintained attractive product displays and store layouts to enhance the shopping experience and drive sales.
Worked collaboratively with team members to achieve store goals, participate in team meetings, and support overall store operations.
Assisted customers in selecting products, promoted special offers, and utilized upselling techniques to increase sales and meet revenue targets.
Completed timely and accurate resets based on seasonal demands and special promotional requirements.