Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noor Muwafaq

Sterling Heights,MI

Summary

I am currently a high school junior, dedicated to experiencing and excelling in new opportunities with teamwork and collaboration. I have a strong background in customer service at Tim Hortons and Goodwill, as well as collaboration and teamwork, working well with everyone around me. I am skilled in problem-solving and proficient in Python and excel in high-pressure environments while maintaining a positive attitude and attention to detail. Fluent in Arabic, fostering diverse customer relationships.


Overview

1
1
year of professional experience

Work History

Team Member

Tim Hortons
07.2024 - 11.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained a productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Sales Associate

Goodwill
06.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Utica Academy of International Studies
06-2026

Skills

  • Research Skills
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Coding Experience (Python)
  • Following instructions
  • FLUENT IN Arabic
  • Social media expertise
  • Attention to detail

Timeline

Team Member

Tim Hortons
07.2024 - 11.2024

Sales Associate

Goodwill
06.2023 - 02.2024

High School Diploma -

Utica Academy of International Studies
Noor Muwafaq