Summary
Overview
Work History
Education
Skills
Volunteer Leadership
Timeline
Generic

Noor Razeq

San Antonio,TX

Summary

Dynamic Channel Partner Manager with a proven track record at Rackspace, excelling in partner relationship management and cross-functional collaboration. Successfully drove revenue growth through strategic initiatives and exceptional customer engagement. Adept at leveraging Salesforce to enhance partner performance while fostering strong client relationships. Committed to delivering impactful results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Channel Partner Manager

Rackspace
San Antonio, TX
06.2024 - Current
  • Built and managed strategic relationships with Rackspace channel partners to drive mutual revenue growth.
  • Facilitated joint sales initiatives, marketing campaigns, and technical enablement to support partner success.
  • Acted as the primary liaison between Rackspace and partner organizations to ensure alignment on goals and strategies.
  • Supported partners in identifying customer opportunities and closing deals involving Rackspace solutions.
  • Provided guidance and resources to enhance partner knowledge of Rackspace products and services.
  • Collaborated cross-functionally with internal sales, marketing, and technical teams to maximize partner performance.

Sales Development Specialist Lead

Rackspace
San Antonio, TX
11.2023 - 06.2024
  • Led day-to-day operations and performance of a team of Sales Development Representatives (SDRs).
  • Provided hands-on coaching, mentorship, and real-time feedback to improve individual SDR effectiveness.
  • Monitored team metrics and KPIs to ensure the attainment of outreach, qualification, and lead generation goals.
  • Supported onboarding and continuous training to elevate SDR skills and product knowledge.
  • Collaborated with Sales Development Managers to align team execution with broader sales strategies.
  • Identified and implemented tactical process improvements to drive efficiency and pipeline growth.
  • Acted as a point of escalation and support for SDRs during complex lead qualification or customer interactions.

Sales Development Specialist

Rackspace
San Antonio, TX
11.2021 - 11.2023
  • Identified and qualified prospective customers through inbound channels, including chat, phone calls, and web form submissions.
  • Utilized automated tools and manual processes to accurately track prospecting activities in CRM systems.
  • Maintained a foundational understanding of cloud hosting and Rackspace solutions to effectively communicate value propositions.
  • Delivered exceptional customer experiences by providing fanatical support and personalized engagement.
  • Ensured compliance with company security policies, procedures, and industry standards.
  • Ensured compliance with company security policies, procedures, and industry standards.

Education

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
05.2019

BBA - Sports, Event & Tourism Management

The University of Texas At San Antonio
San Antonio, TX
05-2019

Skills

  • Partner relationship management
  • Customer engagement
  • Cross-functional collaboration
  • Lead generation
  • Event coordination
  • Channel development
  • Salesforce
  • Client relationship management
  • Excellent communication
  • Channel Partner Relationships

Volunteer Leadership

● Maintain and manage all incoming Racker’s birthday and anniversaries.

● Volunteered and coordinated events with Rack Gives Back Board team

● Family Services Association

Timeline

Channel Partner Manager

Rackspace
06.2024 - Current

Sales Development Specialist Lead

Rackspace
11.2023 - 06.2024

Sales Development Specialist

Rackspace
11.2021 - 11.2023

BBA - Marketing

The University of Texas At San Antonio

BBA - Sports, Event & Tourism Management

The University of Texas At San Antonio

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