NOOR ZERAGHA
Phoenix,AZ
Overview
10
10
years of professional experience
Work History
Office Supervisor
AMERICA IN ARABIC SERVICES LLC
03.2020 - 02.2024
- Monitored and enforced compliance with policies and procedures
- Developed and implemented strategies to improve office efficiency
- Created and maintained filing systems for important documents
- Managed workflow and delegated tasks to staff
- Developed and maintained an efficient filing and record keeping system
- Developed and maintained office policies and procedures
- Assisted in the preparation of presentations, reports, and documents
- Managed incoming and outgoing mail and deliveries
- Developed and implemented office procedures to maximize efficiency and effectiveness
Lead Housekeeping
JW Marriott Phoenix Desert Ridge Resort & Spa
08.2018 - 03.2020
- Identified and resolved issues related to equipment performance and operation
- Cleaned houses with a variety of chemicals, disinfectants, and machines
- Made recommendations to management regarding promotions, transfers, and dismissals
- Utilized a variety of tools and equipment to effectively control pests
- Worked collaboratively with other departments to ensure smooth operations
- Determined staffing requirements, work assignments, and schedules for new projects
- Monitored and maintained safety protocols to ensure the safety of personnel and customers
- Coordinated ongoing preventive maintenance program to ensure optimum equipment performance
Sales Associates
Disney Market
03.2014 - 04.2017
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer's needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
- "Go the extra mile" to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
Timeline
Office Supervisor
AMERICA IN ARABIC SERVICES LLC
03.2020 - 02.2024
Lead Housekeeping
JW Marriott Phoenix Desert Ridge Resort & Spa
08.2018 - 03.2020
Sales Associates
Disney Market
03.2014 - 04.2017
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