NOORALHUDA BENY-ARID
Ypsilanti,MI
Summary
Dedicated Health Aide highly skilled at assessing patient needs and administering appropriate care. Offers 10+ years of experience in healthcare industry with proven track record of exceptional patient care. Skillfully navigates needs of multiple patients unable to care for themselves, educates family members and provides updates to medical care teams.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Health Aide
Personal Care Services
03.2019 - 05.2024
- Improved patient comfort by providing attentive and compassionate care.
- Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
- Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
- Contributed to a positive work atmosphere through effective teamwork, communication, and collaboration with colleagues.
- Assisted patient by providing personal services such as bathing, dressing and grooming.
- Transported and accompanied patient to doctor visits or hospital.
- Administered medications as prescribed, reducing errors and ensuring proper dosing schedules were followed.
Home Health Aid
FIVE STAR LLC
07.2014 - 02.2019
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
Admitting Staff
University Of Michigan Admitting
07.2016 - 10.2016
- Company Overview: Coordinate communication between patients, medical staff, administrative staff, or regulatory agencies
- Answer telephones, direct calls, and take messages
- Use computers for various applications, such as database management or word processing
- Taking admissions for patients
- Routing Patients to the correct service and floor
- Coordinate communication between patients, medical staff, administrative staff, or regulatory agencies
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Custodial Services Supervisor
RNA Facilities Management
07.2014 - 06.2016
- Company Overview: Maintaining Custodial Accounts
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Receptionist
ALLURE BEAUTY
03.2011 - 08.2013
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Receive payment and record receipts for services
- Hear and resolve complaints from customers or the public
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Mirage Salon
04.2008 - 06.2010
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Receive payment and record receipts for services
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Hear and resolve complaints from customers or the public
- Schedule appointments and maintain and update appointment calendars
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
WCC
Ann Arbor 08.2012 - 05.2013
Interpreter / Translator - Interpreting, Translating the Arabic to English or English to Arabic language (written / verbal)
Hamza Al-Sharqi Translations
Diwaniya, Iraq12.2007
High School Diploma - Child Care/Ed Candidate
HAMZA SCHOOL FOR GIRLS
HAMZA, DIWANIYA06.2007
Skills
- Customer and Personal Service
- Clerical
- Coordination
- Computers and Electronics
- Monitoring
- Time Management
- Active Learning
- Learning Strategies
- Foreign Language
- Daily living assistance
- Patient Care
Languages
Arabic
Full Professional
Timeline
Health Aide
Personal Care Services
03.2019 - 05.2024
Admitting Staff
University Of Michigan Admitting
07.2016 - 10.2016
Home Health Aid
FIVE STAR LLC
07.2014 - 02.2019
Custodial Services Supervisor
RNA Facilities Management
07.2014 - 06.2016
WCC
08.2012 - 05.2013
Receptionist
ALLURE BEAUTY
03.2011 - 08.2013
Receptionist
Mirage Salon
04.2008 - 06.2010
Interpreter / Translator - Interpreting, Translating the Arabic to English or English to Arabic language (written / verbal)
Hamza Al-Sharqi Translations
High School Diploma - Child Care/Ed Candidate
HAMZA SCHOOL FOR GIRLS
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