NOOREEN AKBARI
Summary
Information Technology student with a concentration in Health Information Technology, passionate about data analytics and insights driven problem solving. Experienced working with data through academic projects, internships, and hands-on coursework. Skilled in analyzing information, supporting IT operations, and improving workflow efficiency. Seeking internship opportunities where I can apply analytical skills, work with meaningful datasets, and continue learning from industry professionals.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Customer Service
Ross Dress for Less
Woodbridge, Virginia
03.2023 - Current
- Provided customer support by assisting with purchases, returns, and inquiries while maintaining a positive shopping experience.
- Performed cash office duties including counting registers, preparing deposits, reconciling cash variances, and ensuring accurate financial handling.
- Completed markdowns by updating pricing, labeling merchandise, and following company standards for inventory adjustments.
- Supported the sales floor by organizing merchandise, restocking items, maintaining store presentation, and assisting customers throughout the store.
- Operated front‑end checkout, processed payments, and handled returns with accuracy and efficiency.
- Collaborated with team members to maintain a clean, safe, and organized environment in a fast‑paced retail setting.
IT Intern
Prince William Country Public Schools
Woodbridge, Virginia
07.2024 - 12.2024
- Utilized Active Directory to troubleshoot account issues, reset passwords, and support user access.
- Supported end-users by diagnosing and resolving hardware, software, and network issues across multiple school sites.
- Executed device imaging, OS deployment, and configuration of user profiles for staff and student devices.
- Conducted on-site and remote troubleshooting for Windows devices, Chromebooks, printers, docking stations, and peripherals.
- Performed hardware diagnostics and replaced components such as batteries, RAM, and hard drives.
- Assisted with asset tracking, inventory updates, and documentation of technical work to support device lifecycle management.
- Logged, escalated, and resolved IT tickets using the district's ticketing system, ensuring timely issue resolution.
- Supported device rollout and refresh activities, preparing equipment for deployment and ensuring compliance with school IT standards.
IT Projects
Hagley Museum & Library
Wilmington, DE
08.2025 - 05.2026
- Supported client by assisting with device setup, configuration, and workflow troubleshooting for their internal operations.
- Helped design and test an automated Pass Request System that improved accuracy and reduced manual processing for staff.
- Worked with Microsoft Power Automate, SharePoint, and email systems to configure workflows, validate data, and resolve process issues.
- Performed testing, documentation, and workflow verification, identifying issues, validating system behavior, and ensuring successful deployments.
- Assisted with media management tasks, including organizing digital files, validating naming conventions, and ensuring proper storage for long-term use.
- Collaborated with team members to analyze client requirements, update documentation, and support solution rollout.
- IT Projects
Education
Bachelor of Science -
George Mason University
Fairfax, VA05-2026
Skills
- Technical project support
- Project management
- Systems analysis
- Cloud basics (AWS, Azure)
- Health IT
- Health data and privacy basics
- Java
- Python
- Troubleshooting
- System deployment
- Asset management
- Excel
- PowerPoint
- Microsoft Word
Certification
CITI Program: Information Privacy & Security (IPS) - Basic Course
Timeline
IT Projects
Hagley Museum & Library
08.2025 - 05.2026
IT Intern
Prince William Country Public Schools
07.2024 - 12.2024
Customer Service
Ross Dress for Less
03.2023 - Current
Bachelor of Science -
George Mason University