Hi, I’m
NOORESHA FEEDAALLY
Brentwood,CA
Summary
Results-driven and highly organized Project Administrator with over 7 years of experience providing comprehensive support to executive-level management. Proven track record in effectively managing calendars, providing organizational support, and overseeing budgets. Skilled in handling confidential information with discretion and maintaining professionalism in all communications. Collaborative team player adept at fostering a positive team culture and working closely with key internal stakeholders. Proficient in utilizing Microsoft Office Suite, Asana, and Trello to streamline processes and enhance productivity.
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
23
years of professional experience
1
Certification
Work History
PainTEQ LLC
PROJECT PROGRAM COORDINATOR
03.2022 - 02.2024
Job overview
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
Bishop McCann
ASSOCIATE PROGRAM MANAGER
03.2020 - 04.2021
Job overview
- Optimized resource allocation by analyzing project requirements and assigning tasks accordingly to team members.
- Oversaw change management initiatives within the organization; facilitated smooth transitions during periods of growth or restructuring.
- Streamlined project management processes by implementing effective communication and collaboration strategies.
- Built partnerships with external organizations to create opportunities for collaboration and knowledge sharing.
- Coordinated efforts between multiple teams while maintaining a clear focus on achieving overall program objectives.
- Improved overall program effectiveness with thorough analysis of key performance indicators and implementation of continuous improvement strategies.
- Reduced project completion time by developing and implementing efficient task prioritization methods.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Developed and maintained logistics workflows, procedures and reports.
Christian Brothers University
ASSISTANT OFFICE COORDINATOR
08.2014 - 11.2014
Job overview
- Provided administrative support to various departments, contributing to overall company efficiency.
- Collaborated with colleagues on projects to ensure successful completion and timely delivery.
- Streamlined office processes by implementing efficient filing and documentation systems.
- Developed strong relationships with vendors, negotiating contracts for optimal cost savings.
- Enhanced team productivity with the organization and coordination of daily schedules.
- Organized events such as meetings, conferences, and workshops for improved communication among team members.
- Maintained accurate records by regularly updating databases and tracking important documents.
- Monitored inventory levels of office supplies and equipment; placed orders promptly to avoid shortages or delays in day-to-day operations.
- Handled sensitive information with discretion, maintaining confidentiality when dealing with personnel issues or client data.
- Coordinated travel arrangements for executives, optimizing itineraries for cost-effectiveness and time-management purposes.
- Supported staff members by managing their calendars and scheduling appointments.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Medtronic Spinal & Biologics
MEETING & CONVENTION SPECIALIST
01.2009 - 06.2011
Job overview
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Negotiated with suppliers to reduce material costs, improving profit margins.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Capgemini Consulting
ASSOCIATE COORDINATOR
01.2007 - 09.2007
Job overview
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues effectively.
- Conducted research on industry trends, aiding in informed decision-making within the organization.
- Contributed to the successful completion of projects by providing critical logistical support when needed.
- Supported marketing initiatives through data analysis, content creation, and social media management efforts that drove brand awareness.
- Played a key role in employee onboarding by coordinating orientation sessions that facilitated seamless integration into the workforce.
- Maintained detailed records of projects, allowing for accurate tracking of progress and budgetary adherence.
- Handled sensitive information discreetly, ensuring confidentiality and compliance with regulations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
The RAK Bank
INSURANCE & MARKETING COORDINATOR
06.2006 - 01.2007
Job overview
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Facebook and Instagram.
- Planned and executed internal and external marketing events.
- Organized logistics for marketing strategy meetings.
Jet Airways Pvt. Ltd.
CUSTOMER CARE ASSOCIATE
02.2005 - 03.2005
Job overview
- Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
- Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
- Contributed to positive company reviews by delivering exceptional support experiences to clients.
- Analyzed paperwork to verify completeness and eligibility for requested products and services.
3 Global Services
Customer Care Associate
09.2000 - 03.2001
Job overview
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
- Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
- Contributed to positive company reviews by delivering exceptional support experiences to clients.
- Participated in weekly meetings with management teams regarding goals progress updates.
- Identified crisis calls and arranged for emergency assistance to resolve important problems.
Education
The University of Mumbai
BACHELORS IN BUSINESS ADMINISTRATION
IATA/UFTAA (Montreal)
TRAVEL DIPLOMA
Skills
- Organizational Support
- Meeting Logistics
- Adaptability & Flexibility
- Collaboration with HR, Finance & Compliance
- Confidentiality
- Interpersonal Skills
- Effective Communication
- Technology Proficient - Microsoft Suite, Office, Trello, Asana
- Travel & Logistical Management
- Calendar Management
- Client Relationship Management
- Budget Management
- Time Management
- Office Administration
- Proactive mindset
- Strategic Planning
- Project Coordination
- Expense Tracking
- Team Oversight
- Attention to Detail
- Problem-Solving
- Customer service experience
- Critical Thinking
- Decision-Making
- Multitasking
- Program Improvements
- Budget coordination
- Administration knowledge
- Program Operations
- Budget Administration
Certification
- INTUIT BOOKKEEPING BASICS
- META INTRODUCTION TO SOCIAL MEDIA MARKETING
Hobbies and Interests
- World Geography
- Mindful Writing
- Wine & Cheese Enthusiast
- Culture Enhancing Travel
Languages
Hindi
Professional Working
References
Available Upon Request
Accomplishments
- Exceeded program revenue goals by 28%.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced program costs 36% through implementation of strategic improvements.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PROJECT PROGRAM COORDINATOR
PainTEQ LLC
03.2022 - 02.2024
ASSOCIATE PROGRAM MANAGER
Bishop McCann
03.2020 - 04.2021
ASSISTANT OFFICE COORDINATOR
Christian Brothers University
08.2014 - 11.2014
MEETING & CONVENTION SPECIALIST
Medtronic Spinal & Biologics
01.2009 - 06.2011
ASSOCIATE COORDINATOR
Capgemini Consulting
01.2007 - 09.2007
INSURANCE & MARKETING COORDINATOR
The RAK Bank
06.2006 - 01.2007
CUSTOMER CARE ASSOCIATE
Jet Airways Pvt. Ltd.
02.2005 - 03.2005
Customer Care Associate
3 Global Services
09.2000 - 03.2001
The University of Mumbai
BACHELORS IN BUSINESS ADMINISTRATION
IATA/UFTAA (Montreal)
TRAVEL DIPLOMA
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