Noorhan Mohamed Mostafa

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
• Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
• Followed up with customers by phone and email to resolve issues quickly and answer questions.
• data analysis
• Produced monthly reports using advanced Excel spreadsheet functions.
• data entry
• Increased efficiency in financial reporting through the automation of data entry tasks.
• Store Manager
• Managed inventory control, cash control, and store opening and closing procedures.

• Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
• Took ownership of customers issues to follow problems through to resolution.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

trained to increase the understanding and power of social action and human behavior especially with kids.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Managed cross-functional projects, ensuring timely completion and alignment with company goals.