Noppawan Keratiwitayolote
Sterling,VA
Summary
Cabin leader with more than 10 years professional experience working in both domestic and international flight. Highly trained to perform efficiency work under pressure and difficult circumstances as well as building strengths of team members. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions.
Overview
20
20
years of professional experience
Work History
Sales Executive
MEET Group Co.,Ltd
12.2020 - Current
- Created standard procedures required to sell, implement, and bill for new products
- Provided annual and quarterly forecasting reports to address sales strategy and revenue needs
- Enhanced revenue by correctly forecasting demand fluctuations and targeting selling activities
- Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements for deficient areas
- Maintained consistently high customer satisfaction ratings through proactive service management strategies
Field Consultant
Asian Tigers Mobilitity Thailand
04.2019 - 04.2020
- Helped clients navigate complex issues by offering advice on optimal responses and applicable regulations
- Kept updated records of precision clients data
- Optimized processes by tracking and analyzing existing activities to identify and capitalize on opportunities for improvement
- Built customer relationships based on trust and knowledgeable support for all issues
- Delivered fast and friendly service regarding questions and service complaints
- Followed up with customers to offer additional support and check resolution satisfaction
- Met inbound customer needs while maintaining strict performance targets
Flight Purser
Orient Thai Airlines
12.2006 - 12.2017
- Acted as the main responsible person for all in-flight matters
- Ensured in-flight safety met the criteria
- Ensured in-flight customer satisfaction met the criteria
- Motivated cabin crew staff to ensure in-flight customer satisfaction
- Guided cabin crew staff to make sure everything go as planned
- Dealt with complaints and came up with efficient and successful solutions
- Operated domestic and international flights to Hong Kong, China, and Incheon, South Korea
- Operated a charter flight for Saudi Airlines during Umrah and Hajj in Jeddah to designated Middle East countries
- Operated a charter flight for UN to relocate the soldiers from their home based to African countries
Flight Attendant
EVA Airways
11.2004 - 11.2006
- Operated international flights to designated destinations
- Made an immediate decision regarding operation issues
- Maintained standard service quality and ensured it met expectations
- Serviced in-flight passengers with a service mind
- Worked as a liaison between in-flight cabin crew staff and purser
Education
Master of Arts - International Relations
Chulalongkorn University
Bangkok01.2010
Bachelor of Arts - English, Hotel and Tourism
Bangkok University
Bangkok02.2004
High School - English-Math program
Rajini School
Bangkok01.2003
Skills
- Microsoft Office
- Adaptability
- Leadership
- Ability to Work Under Pressure
- Communication Skills
- Ability to Work in a Team
- Highly responsible and reliable
Trainingandexperience
- EVA Airways - Flight Attendant Training Center.
- Mandarin speaking course for in-flight conversation.
- Aircraft - B747-300/400, B767-300/300ER and B737-300/400.
Extracurricular Activities
Staff, International Schools Association of Thailand (ISAT), Bangkok, 08/01/04, 04/01/04, Help teacher to evaluate and improve student learning skill., Help develop academic planning.
Additional Information
Why I’d Be a Great Reddit Moderator
My experience in leadership, problem-solving, and customer service directly translates to effective moderation. I thrive in organized, collaborative environments, excel at enforcing guidelines, and genuinely enjoy fostering community connections. With my international background and ability to work across cultures and time zones, I can bring a unique perspective to your team.
Key Skills as a Reddit Moderator
- Community Management: Ability to moderate content, enforce rules, and ensure a positive environment.
- Content Strategy: Crafting engaging posts and replies to foster discussions.
- 24/7 Availability: Instant responses and consistent moderation around the clock.
- Research & Outreach: Identifying niche subreddits and understanding community dynamics to maximize engagement.
- Data-Driven Insights: Leveraging analytics tools to track engagement and optimize strategies.
Relevant Subreddits for UCEDA's Target Audience
Language Learning and ESL:
Study Abroad and Education:
5. r/StudyAbroad
6. r/gradadmissions
7. r/scholarships
8. r/IELTS and r/TOEFL
Country-Specific Communities:
9. r/IWantOut
10. r/India / r/Pakistan / r/Philippines / r/Bangladesh
11. r/Thailand
General Communities for Engagement:
12. r/education
13. r/selfimprovement
14. r/Immigration
15. r/worldnews
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Sales Executive
MEET Group Co.,Ltd
12.2020 - Current
Field Consultant
Asian Tigers Mobilitity Thailand
04.2019 - 04.2020
Flight Purser
Orient Thai Airlines
12.2006 - 12.2017
Flight Attendant
EVA Airways
11.2004 - 11.2006
Master of Arts - International Relations
Chulalongkorn University
Bachelor of Arts - English, Hotel and Tourism
Bangkok University
High School - English-Math program
Rajini School
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