Nora Arguello
Hollywood
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonalds-Florida
01.2025 - Current
- Supervised daily restaurant operations, ensuring adherence to quality and service standards.
- Monitored food safety practices, ensuring compliance with health regulations and company policies.
- Coordinated shift schedules to optimize staffing levels and maintain operational efficiency.
- Conducted inventory checks to manage stock levels, reducing waste and maximizing profitability.
- Implemented training programs for team members, enhancing skills and performance across all shifts.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Encouraged teamwork by fostering a supportive and collaborative atmosphere among staff.
- Analyzed sales reports to identify trends and implement strategies for improvement.
- Managed supply orders to ensure adequate stock levels while minimizing excess inventory.
Crew Member
Culver's Restaurant
04.2025 - 2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Retail Associate
Macy's-California
01.2024 - 01.2025
- Organized and maintained the sales floor, ensuring clothing displays were tidy and visually appealing.
- Supervised fitting rooms, assisting customers with clothing selections and ensuring a smooth shopping experience.
- Provided excellent customer service by addressing inquiries, resolving issues, and supporting customers with their needs.
- Operated the cash register efficiently, handling transactions and maintaining accurate cash management.
Shift Manager
McDonalds-California
01.2023 - 01.2024
- Oversaw administrative tasks, including verifying store addresses to meet established standards and managing store inventory.
- Directed and supervised on-duty staff to ensure smooth operations and high team performance.
- Maintained compliance with food safety protocols, including proper handling and preparation of breakfast and lunch items and monitoring refrigerator systems.
- Managed daily financial operations, including closing cash registers and preparing bank deposits.
Store Associate
Walmart
03.2022 - 2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Room Attendant
Four Season-California
01.2022 - 01.2022
- Delivered excellent customer service and maintained a professional attitude.
- Cleaned and prepared guest rooms, ensuring high standards of cleanliness.
- Provided guests with requested items such as ice and fresh towels.
Education
Associate of Arts - Nutrition
Broward College
Fort Lauderdale, FL01-2028
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Staff motivation
- Accurate money handling
- Opening and closing procedures
- Delegating work
- Training and mentoring
- Energetic and enthusiastic
- Inventory control
- Operations management
Certification
servsafe manager certifications
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Crew Member
Culver's Restaurant
04.2025 - 2025
Shift Manager
McDonalds-Florida
01.2025 - Current
Retail Associate
Macy's-California
01.2024 - 01.2025
Shift Manager
McDonalds-California
01.2023 - 01.2024
Store Associate
Walmart
03.2022 - 2022
Room Attendant
Four Season-California
01.2022 - 01.2022
Associate of Arts - Nutrition
Broward College