Nora Bartee
Goose Creek,SC
Summary
Organized and dedicated young professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Nuclear Electrician
U.S. Navy Active Duty
09.2022 - Current
- Ensured compliance with regulatory standards by strictly adhering to established procedures and protocols during maintenance tasks.
- Achieved optimal equipment performance through careful analysis of data obtained from diagnostic tests and monitoring systems.
- Assisted in training shipmates, sharing knowledge to strengthen team capabilities and improve overall performance.
- Expanded knowledge base through continuous professional development opportunities, staying current with industry advancements and best practices.
- Promoted a culture of accountability within the division, emphasizing the importance of thorough documentation for all completed work activities.
- Maintained clear lines of communication with supervisors and colleagues throughout project lifecycles, fostering a collaborative work environment conducive to success.
- Played an integral role in emergency response drills, honing critical thinking and problem-solving skills to effectively handle high-pressure situations.
- Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the classroom.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students and staff members.
Documentation and Quality Assurance Clerk
M3 Cable
06.2022 - 09.2022
- Enhanced product quality by meticulously reviewing and analyzing intern's quality of work, identifying areas for improvement.
- Streamlined QA processes for increased efficiency, implementing new methods and procedures for high quality completion of work.
- Collaborated with multi-levels of staff, ensuring clear communication of quality standards and expectations.
- Conducted thorough inspections of team members work, guaranteeing the highest level of quality before completion.
- Provided training and support to interns on best practices for maintaining quality of work throughout the documentation process.
- Served as a liaison between the QA department and other functional areas, fostering collaborative relationships that promote high-quality outcomes.
- Identified root causes of recurring issues, implementing corrective actions to prevent future occurrences.
Administrative Assistant
Busch Funeral Homes
08.2021 - 06.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating funeral arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
- Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
- Acquired burial permits and registered deaths with proper authorities.
- Prepared obituaries for newspapers and online publications after extensive consultation with family members.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Discussed pre-arranged funeral options and explained pricing to clients.
Medical Office Manager
Amada Senior Care
11.2020 - 08.2021
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
CNA
Cleveland Clinic
11.2019 - 11.2020
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
High School Diploma -
Elyria High School
Elyria, OH06.2018
Skills
- Equipment Installation
- Electrical Troubleshooting
- Effective communication
- Electrical Safety
- Emergency Response
- Quality Assurance
- Scheduling
- Data Entry & Analysis
- Training and development
- Critical thinking & Adaptability
- Conflict Resolution
Timeline
Nuclear Electrician
U.S. Navy Active Duty
09.2022 - Current
Documentation and Quality Assurance Clerk
M3 Cable
06.2022 - 09.2022
Administrative Assistant
Busch Funeral Homes
08.2021 - 06.2022
Medical Office Manager
Amada Senior Care
11.2020 - 08.2021
CNA
Cleveland Clinic
11.2019 - 11.2020
High School Diploma -
Elyria High School
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