Nora Berrios
Admin/Office Manager
Thousand Oaks,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Frontier Aerospace Corp.
11.2022 - 03.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Executive / Personal Stylist
Macy's
04.2008 - 03.2020
- Enhanced client satisfaction by providing personalized style consultations and wardrobe assessments.
- Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
- Streamlined clients'' wardrobes by identifying outdated or ill-fitting items, resulting in more cohesive and functional collections.
- Curated on-trend fashion ensembles for various occasions, boosting client confidence and enhancing personal style for each client as well as for their home and family.
- Collaborated with retailers to secure exclusive deals for clients, maximizing budget constraints while maintaining a high level of style.
- Networked with local business to establish Corporate Sales relationships.
- Attended Vendor conferences to stay in the know of a new products and gain product knowledge.
- Performed opening and closing procedures of the stores.
- Worked closely with ur Loss Prevention team.
Sales Manager
Lucky Brand Jeans
08.2006 - 06.2008
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Held highest sales goals in the district at least twice a month.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Education
Associate of Arts - Business Administration And Management
Ivy Tech State College
Indiana11.1990
Skills
- Scheduling
- Meeting planning
- Appointment Scheduling
- Report Transcription
- Data Entry
- Filing
- Office Administration
- Calendar Management
- Videoconference preparation
- Invoice Processing
- Clerical Support
- Travel Coordination
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Spanish
Professional Working
English
Bilingual or Proficient (C2)
Software
Microsoft, Excel
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Frontier Aerospace Corp.
11.2022 - 03.2024
Executive / Personal Stylist
Macy's
04.2008 - 03.2020
Sales Manager
Lucky Brand Jeans
08.2006 - 06.2008
Associate of Arts - Business Administration And Management
Ivy Tech State College
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