Nora Bryan
Akron,OH
Summary
I am 23 years old. I enjoy creating art land spending time outside. I enjoy learning new things and reading books. I love spending time with my pets and learning new ways to understand people.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independant Care Provider
State Of Ohio
Akron, OH
08.2023 - Current
- Provided personalized care and support to clients, enhancing daily living activities.
- Developed individualized care plans based on client needs and preferences.
- Coordinated transportation and scheduling for medical appointments and social activities.
- Monitored client health metrics
- Advocated for client rights and needs within community resources and services.
- Providing personal care, including bathing, dressing, grooming, and toileting assistance
Customer Support Specialist
Whole Food Market
Akron, OH
10.2022 - 08.2023
- Resolved customer inquiries efficiently, enhancing satisfaction and retention rates.
- Trained new team members on support protocols and customer service best practices.
- Implemented feedback mechanisms to improve service delivery and product knowledge.
- Collaborated with cross-functional teams to address complex customer issues effectively.
Server and Manager
Aladdin's Eatery
Cuyahoga Falls, OH
08.2020 - 10.2022
- Serving
- Welcoming guests
- Taking orders
- Communicating with kitchen and managing staff
- Keeping a clean section and completing cleaning/side work tasks
- Managing
- Creating a schedule for the servers
- Managing the register
- Bagging orders
- Entering bills and deposits
- Going to the bank
- Ordering and keeping track of inventory
- Delegating tasks to employees
Hostess
Leo's Italian Social
Cuyahoga Falls, OH
08.2020 - 08.2021
- Answering phone calls
- Seating and greeting guests
- Communicating with managers and servers
- Taking reservations
- Managing eating chart and plotting tables for reservations
- Keeping host stand tidy and neat
Server
Hudson Grande Senior Living Center
Hudson, OH
09.2019 - 03.2020
- Take orders
- Communicated with cooks and other staff
- Waited on the residents and tended to their needs
- Getting to know residents and make connections with them
- Keeping dining room and server alley clean and in order
- I left due to Covid-19
Hostess
Paninis
Stow, OH
01.2019 - 08.2019
- Answered phone calls
- Customer service
- Greets customers
- Organized seating chart
Education
Highschool -
Stow-Munroe Falls Highschool
05.2021
General Psychology, College Writing 1, Oceanography, College Writing 2, Statistics, Art as a World Phenomenon, World Religions, American Politics, Child Psychology
CCP Kent State University
Skills
- Communication
- In the jobs I've had I have to be in constant communication with my coworkers to adequately complete the tasks like taking care of the residents at the assisted living center and responding to customer complaints at Aladdins
- Diligent
- When I'm given a task I will work hard to finish it fast and effectively I am motivated to do my job I am motivated to work because I love the residents I serve and I like my coworkers
- Adaptable
- When things don't work out as planned I am calm and easy going I adapt to change and learn new skills quickly
- Compassionate caregiving
- Transportation assistance
- Family communication
- Documentation and reporting
- Being an advocate
Certification
First Aid CPR AED certified
- Licensed Independent Care Provider in Ohio
Timeline
Independant Care Provider
State Of Ohio
08.2023 - Current
Customer Support Specialist
Whole Food Market
10.2022 - 08.2023
Server and Manager
Aladdin's Eatery
08.2020 - 10.2022
Hostess
Leo's Italian Social
08.2020 - 08.2021
Server
Hudson Grande Senior Living Center
09.2019 - 03.2020
Hostess
Paninis
01.2019 - 08.2019
General Psychology, College Writing 1, Oceanography, College Writing 2, Statistics, Art as a World Phenomenon, World Religions, American Politics, Child Psychology
CCP Kent State University
Highschool -
Stow-Munroe Falls Highschool