Hard working, compassionate, patient-oriented nurse with 7 years of diverse experience in direct patient care, both inpatient and outpatient. Aiming to leverage my skills to successfully fill the Remote Triage Nurse role with Northwestern Medicine.
Overview
7
7
years of professional experience
Work History
Staff Nurse Outpatient Cardiology
RMG Cardiology- Northwestern Medicine
02.2022 - Current
Provide excellent customer service and establish positive relationships with patients, placing the patient first in all interactions.
Triage all incoming telephone calls and electronic messages and use critical thinking skills to appropriately prioritize patients based on severity of symptoms.
Ask key questions to assess and appropriately address patient clinical condition, involving providers and family members as appropriate.
Educate patients and family members on results, medications, diagnoses, plan of care, follow up, and lifestyle modifications.
Complete prior authorizations for medications and submit medication refills per protocol.
Schedule patient's for visits, tests, and procedures with providers in specified time frames.
Document all communications and work in the electronic medical record per protocol.
Assist in orientation of new staff members when needed.
Collaborate with other staff to work as a team toward better patient care and patient outcomes.
RN-Intensive Care Unit
CDH and Alexian Brothers Medical Center
05.2018 - 11.2021
Monitor patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions.
Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators, IABP, and EVD.
Prioritize nursing care for assigned critically ill patients based on assessment data and identified needs.
Advocate for patients' and families' needs, and provide emotional support for patients and their families.
Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data.
Assist physicians with bedside procedures such as endotracheal intubation, central line insertion, EVD insertion and bronchoscopy.
Participate in family care conferences and end of life conversations with family and other members of healthcare team.
RN-Oncology Medical Surgical Floor
Alexian Brothers Medical Center
04.2017 - 05.2018
Assess, monitor, and care for oncology and medical/surgical patients using compassionate bedside manner and critical thinking skills.
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Consult with rapid response nurse to assess if patient needs to be transferred to higher level of care.
Certified Medical Assistant at RMG Endocrinology-Northwestern Medicine DelnorCertified Medical Assistant at RMG Endocrinology-Northwestern Medicine Delnor
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital