Eleanor Clark
Charlottesville,VA
Summary
Detail-oriented client services professional with experience in healthcare and education. Skilled in resolving inquiries, maintaining accurate Salesforce documentation, and supporting cross-functional teams in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Program Associate
eCornell Executive Education
04.2022 - 06.2025
- Served as a primary point of contact for faculty and participants.
- Maintained documentation and updated records in Salesforce and internal systems, ensuring accuracy across high-volume programs.
- Monitored live course sessions, identifying and troubleshooting issues in real time.
- Collaborated cross-functionally with academic teams to communicate participant needs and implement process improvements.
- Supported in-person program planning, logistics, and venue research while managing multiple concurrent projects with tight deadlines.
Imaging Intern
Cayuga Medical Center & Cayuga Center for Healthy Living
08.2021 - 12.2021
- Assisted with patient check-in and ensured accurate documentation of scans and procedures, supporting workflow efficiency within a clinical imaging environment.
- Collaborated with technologists across multiple modalities to understand orders and ensure proper routing to the correct department.
- Gained foundational knowledge of healthcare operations, patient experience, and documentation standards.
Nutrition Intern
Cayuga Medical Center & Cayuga Center for Healthy Living
08.2021 - 12.2021
- Supported patient education initiatives, including preparing materials and a resource book for bariatric patients.
- Observed clinical rounds and patient consultations, reinforcing understanding of coordinated care, confidentiality, and sensitive communication.
- Assisted in maintaining organized, accurate information for patient-facing programs.
Education
Bachelor of Science - Community Health
State University of New York College at Cortland
Cortland, NY05.2022
Skills
- Customer/client-focused mindset
- Adaptability and fast learning
- Scheduling
- Time management
- Administrative tasks
- Salesforce records management
Timeline
Program Associate
eCornell Executive Education
04.2022 - 06.2025
Imaging Intern
Cayuga Medical Center & Cayuga Center for Healthy Living
08.2021 - 12.2021
Nutrition Intern
Cayuga Medical Center & Cayuga Center for Healthy Living
08.2021 - 12.2021
Bachelor of Science - Community Health
State University of New York College at Cortland