Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nora Doman

Marquette,MI

Summary

Hardworking employee with experience dealing with customers and fulfilling their needs. Works well under pressure and enjoys solving problems. Current college student and maintains a 3.6 GPA along with volunteering at animal shelters in free time. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

6
6
years of professional experience

Work History

Barista

231 West Patisserie
Marquette, MI
05.2023 - Current
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, juices and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Wrapped, labeled and dated food items for sale.
  • Utilized POS system to receive and process customer payments.

Lift Operator

Marquette Mountain
Marquette, MI
06.2022 - Current
  • Started lift each morning and performed safety inspections.
  • Responded to emergencies in calm and helpful way.
  • Assisted guests on loading and unloading from lift.
  • Checked tickets of guests boarding lift.
  • Greeted guests and addressed pertinent issues.
  • Monitored load and unload ramps and organized lift stations.

Product Sales Associate

Vail Resorts Inc
Breckenridge, CO
12.2021 - 04.2022
  • Identified appropriate products and bundles to meet clients' unique needs.
  • Educated customers on new products and company services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Server

Aubree's Pizzeria & Grill
Marquette, MI
10.2021 - 12.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.

Deckhand

Madeline Island Ferry Line
Bayfield, WI
06.2018 - 08.2021
  • Greeting customers Working under pressure Time management
  • Multitasking Flexible, Handled rigging on back deck at dock and offshore locations
  • Helped keep engine room well-maintained with regular rounds and upkeep
  • Directed smooth loading and unloading of passengers from vessels
  • Handled transactions and selling tickets.

Education

Bachelor of Science -

Northern Michigan University
Marquette, MI
05.2024

Skills

  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Customer Service
  • People Skills
  • Work Ethic
  • Friendly, Positive Attitude
  • Reliable and Trustworthy

Timeline

Barista

231 West Patisserie
05.2023 - Current

Lift Operator

Marquette Mountain
06.2022 - Current

Product Sales Associate

Vail Resorts Inc
12.2021 - 04.2022

Server

Aubree's Pizzeria & Grill
10.2021 - 12.2021

Deckhand

Madeline Island Ferry Line
06.2018 - 08.2021

Bachelor of Science -

Northern Michigan University

Similar Profiles

CREATE PROFILE
Nora Doman