Nora Fabula
Summary
Experienced housekeeping supervisor with 8+ years of experience in housekeeping department.
Skilled in cleaning rooms, doing laundry, cleaning public spaces, training new employees.
I'm self-motivated,reliable responsible and hardworking person. I am a mature team worker and adaptable to all challenging situations.
I'm able to work under pressure.
I speak Hungarian and English( English is my second language- not professional ).
Overview
9
9
years of professional experience
Work History
Executive Housekeeping Manager
Staybridge Suites Hotel
09.2018 - Current
- Managed a team of housekeeping staff to achieve consistent high-quality service standards in guest rooms and common areas.
- Oversaw laundry operations, managing efficient workflows while maintaining consistently high levels of linen quality for guests.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards and address any issues promptly.
- Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Helping out housekeeper team, laundry attendant or houseman if needed it due to high occupancy, vacation, day off etc...
Supervisor
Super 8
01.2018 - 09.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Inspector
Hawthorn Suits by Whyndham
05.2016 - 01.2018
- Reviewed guest room toiletries, amenities and furnishings as part of quality check.
- Collaborated with various team members to meet guests' requests.
- Inspected guest rooms for compliance with cleanliness standards.
- Coordinated with maintenance staff to address and resolve any identified problems during inspections.
- Trained housekeeping staff on cleaning protocols.
- Worked with front desk to respond promptly to all guest requests.
Housekeeper
Hawthorn Suits by Whyndham
12.2015 - 05.2016
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Education
High School Diploma -
Raoul Wallenberg High School
Hungary,Europe06.2014
Skills
Housekeeping knowledge
Staff Training and Development
Teamwork and Collaboration
Laundry and Dry Cleaning
Timeline
Executive Housekeeping Manager
Staybridge Suites Hotel
09.2018 - Current
Supervisor
Super 8
01.2018 - 09.2018
Inspector
Hawthorn Suits by Whyndham
05.2016 - 01.2018
Housekeeper
Hawthorn Suits by Whyndham
12.2015 - 05.2016
High School Diploma -
Raoul Wallenberg High School
Similar Profiles
Dennise GutierrezDennise Gutierrez
Housekeeping Supervisor at Staybridge Suites HotelHousekeeping Supervisor at Staybridge Suites Hotel
Adrian CastilloAdrian Castillo
Night Auditor at Staybridge Suites HotelNight Auditor at Staybridge Suites Hotel
Nancy HardinNancy Hardin
Front Desk Agent at Staybridge Suites HotelFront Desk Agent at Staybridge Suites Hotel