Nora Galicia
Leander,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Organized and dependable candidate successful at managing multiple priority projects with a positive attitude and a high degree of accuracy. Detail-oriented team player ready to help achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Baking Assistant & Cashier
Yummy Tummy Cheesecakes
03.2021 - 12.2023
- Improved bakery efficiency by assisting in preparation of dough, fillings, and other baking components.
- Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar recipes or equipment.
- Provided support during high-volume periods, helped bakery meet increased demand and maintain quality standards.
- Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales.
- Assisted with inventory management, ensuring adequate stock levels for all necessary ingredients and supplies.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Trained and supervised new employees on bakery operations and procedures.
Student Assistant
Del Mar College
05.2019 - 08.2020
- Provided excellent customer service to students and staff at front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Cashier, Cook, & Safety Team Operations
Raising Cane's Chicken Fingers
01.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Yummy Tummy Cheesecakes
02.2018 - 12.2018
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
21st Century Mentor
Corpus Christi Independent School District
02.2017 - 08.2018
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Boosted students'' confidence in their abilities through personalized lesson plans and constructive feedback.
- Communicated appropriately with students, tutors and faculty.
- Collaborated with fellow tutors to develop best practices for 21st-century learning techniques.
- Met with parents to discuss student progress and address concerns.
Student Note Taker
Del Mar College
01.2017 - 12.2017
- Ensured timely delivery of high-quality notes to students, enabling them to focus on understanding complex concepts effectively.
- Enhanced student comprehension by diligently taking accurate and detailed notes during lectures.
- Maintained strong communication with instructors, clarifying any ambiguities or discrepancies found within lecture materials before distributing notes to students.
- Demonstrated strong time-management skills, consistently meeting deadlines for delivering high-quality lecture notes to fellow students in a timely manner.
- Assisted multiple students with notes from specific classes.
Student Driver
University Of Texas At Dallas
09.2016 - 01.2017
- Maintained a clean, safe, and organized vehicle for comfortable student transportation.
- Ensured compliance with local traffic laws as well as school policies for student transportation services.
- Kept accurate records of student attendance for each route, supporting efficient operations within the transportation department.
- Actively participated in team meetings to share feedback on current issues or concerns related to student transportation services.
Cashier & Delivery Driver
Pizza Hut, ITL Foods
10.2015 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Completed on-time deliveries by choosing best and most efficient routes.
Cashier
Dollar General
08.2015 - 03.2016
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Carhop Server
Sonic DriveIn
06.2014 - 02.2015
- Maintained a positive attitude even during high-stress periods.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
Education
High School Diploma -
Foy H. Moody High School
Corpus Christi, TX06.2015
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Fluent Bilingualism
- Spanish Fluency
- Customer Service
Languages
Spanish
Native or Bilingual
Certification
- Certified Phlebotomy Technician, NHCO- 02/2024
- Certified Phlebotomy Technician, AAH - 02/2024
- PT - Phlebotomy Technician
Timeline
Baking Assistant & Cashier
Yummy Tummy Cheesecakes
03.2021 - 12.2023
Student Assistant
Del Mar College
05.2019 - 08.2020
Cashier, Cook, & Safety Team Operations
Raising Cane's Chicken Fingers
01.2019 - 10.2019
Cashier
Yummy Tummy Cheesecakes
02.2018 - 12.2018
21st Century Mentor
Corpus Christi Independent School District
02.2017 - 08.2018
Student Note Taker
Del Mar College
01.2017 - 12.2017
Student Driver
University Of Texas At Dallas
09.2016 - 01.2017
Cashier & Delivery Driver
Pizza Hut, ITL Foods
10.2015 - 07.2016
Cashier
Dollar General
08.2015 - 03.2016
Carhop Server
Sonic DriveIn
06.2014 - 02.2015
High School Diploma -
Foy H. Moody High School
- Certified Phlebotomy Technician, NHCO- 02/2024
- Certified Phlebotomy Technician, AAH - 02/2024
- PT - Phlebotomy Technician
Similar Profiles
JOHAN BABUJOHAN BABU
Restaurant Worker at Yummy TummyRestaurant Worker at Yummy Tummy
Adebayo Martins . AAdebayo Martins . A
Dishwasher at Yummy Tummy RestaurantDishwasher at Yummy Tummy Restaurant
Michelle ZhangMichelle Zhang
Cashier at Yummy TummyCashier at Yummy Tummy